Wire Operations Speciailst
FirstBank, Anniston, AL, United States
Wire Operations Specialist
Position Summary: This position is responsible for handling all aspects of wire transfer activity. Also, providing quality customer service to branch personnel & customers with wire questions, inquires & issues. Essential Duties and Responsibilities:
Wire Operations Specialist:
Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake DirectLine Wires and Treasury Management
Originate/verify wires using corresponding bank.
Receive/post incoming internal & international wires from First Horizon.
Process drawdown/reverse drawdown wire requests.
Assist with branch & customer research request/inquiries/issues related to wires
Backup for performing wire system end of day shutdown
Wire Related customer service calls, emails and inquiries.
Backup for the setup of cash management customers with wire access
Complete in-house training required by department & bank's training program
Education and/or Experience:
High School diploma or general education degree (GED) required
Preferred 1+ years of banking experience
Experience in handling confidential information
Experience in the use of database, Excel, and Word software
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank is an Equal Opportunity Employer, including disability.
Position Summary: This position is responsible for handling all aspects of wire transfer activity. Also, providing quality customer service to branch personnel & customers with wire questions, inquires & issues. Essential Duties and Responsibilities:
Wire Operations Specialist:
Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake DirectLine Wires and Treasury Management
Originate/verify wires using corresponding bank.
Receive/post incoming internal & international wires from First Horizon.
Process drawdown/reverse drawdown wire requests.
Assist with branch & customer research request/inquiries/issues related to wires
Backup for performing wire system end of day shutdown
Wire Related customer service calls, emails and inquiries.
Backup for the setup of cash management customers with wire access
Complete in-house training required by department & bank's training program
Education and/or Experience:
High School diploma or general education degree (GED) required
Preferred 1+ years of banking experience
Experience in handling confidential information
Experience in the use of database, Excel, and Word software
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank is an Equal Opportunity Employer, including disability.