Document Management - Associate 2, Document Management
Wellcove, Pensacola, FL, United States
Job Title
Mailroom Clerk
Job Description
This position is responsible for processing all Inbound and Outbound mail as per Client requirements at an entry level.
Duties/Responsibilities
Responsible for the pick-up and delivery of incoming and outgoing mail
Ensure that incoming mail is sorted, prepped, scanned, logged, indexed where applicable, routed correctly as related to the imaging process and stored as per client's retention
Receive and scan all incoming accountable mail/packages into inbound tracking system
Complete daily runs by delivering incoming/interoffice mail/packages to the appropriate Business Units at scheduled times during shift
Track and provide the status of incoming/outgoing accountable mail as requested.
Process inserter production daily requests for outgoing mail and check for accuracy
Apply proper postage on all outgoing mail for FedEx and USPS using the correct company code
Perform periodic preventive maintenance on Mailroom equipment such as scanners, printers, vans etc.
Print and reconcile the daily outbound files for mailing
Maintain production standards to ensure proper completion of daily work within established service level agreements
Conduct thorough document research as requested
Ensure that all Client and Department records are stored and mapped in a well-organized manner
Complete all other assigned duties
Complete all Department and Compliance training as required
Required Skills/Abilities
Respectful and good communication skills
Basic understanding of operating instructions and processes for machines
Basic understanding of or the ability to learn locations and organizational structure of the company
Basic understanding of postage rates and regulations
Ability to correctly sort and distribute large amounts of mail
Ability to understand and follow written and oral instructions
Ability to complete projects in a timely manner
Ability to operate machinery such as scanner, photocopiers, meter machine, inserter machine
Excellent organizational skills and pay close attention to detail
Excellent interpersonal and customer service skills
Excellent time management skills
Must be able to work at a fast pace
Flexible and willing to cross train
Report to work on time
Ability to process mail accurately via Scanner
Ability to follow Company Policies
Able to read, understand and follow procedures within the Mailroom SOP's
Ability to operate a computer
Ability to follow directives as instructed
Education and Experience
High school diploma or equivalent preferred
Experience in a related area preferred
Basic computer experience
Experience with Microsoft, excel, word, teams, scanning
Physical Requirements
Must be able to lift up to 20-30 pounds at times.
Must be able to operate a van to pick up mail.
Must be able to lift full file, copy paper and/or envelopes boxes.
Inclusivity Statement
At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.
Mailroom Clerk
Job Description
This position is responsible for processing all Inbound and Outbound mail as per Client requirements at an entry level.
Duties/Responsibilities
Responsible for the pick-up and delivery of incoming and outgoing mail
Ensure that incoming mail is sorted, prepped, scanned, logged, indexed where applicable, routed correctly as related to the imaging process and stored as per client's retention
Receive and scan all incoming accountable mail/packages into inbound tracking system
Complete daily runs by delivering incoming/interoffice mail/packages to the appropriate Business Units at scheduled times during shift
Track and provide the status of incoming/outgoing accountable mail as requested.
Process inserter production daily requests for outgoing mail and check for accuracy
Apply proper postage on all outgoing mail for FedEx and USPS using the correct company code
Perform periodic preventive maintenance on Mailroom equipment such as scanners, printers, vans etc.
Print and reconcile the daily outbound files for mailing
Maintain production standards to ensure proper completion of daily work within established service level agreements
Conduct thorough document research as requested
Ensure that all Client and Department records are stored and mapped in a well-organized manner
Complete all other assigned duties
Complete all Department and Compliance training as required
Required Skills/Abilities
Respectful and good communication skills
Basic understanding of operating instructions and processes for machines
Basic understanding of or the ability to learn locations and organizational structure of the company
Basic understanding of postage rates and regulations
Ability to correctly sort and distribute large amounts of mail
Ability to understand and follow written and oral instructions
Ability to complete projects in a timely manner
Ability to operate machinery such as scanner, photocopiers, meter machine, inserter machine
Excellent organizational skills and pay close attention to detail
Excellent interpersonal and customer service skills
Excellent time management skills
Must be able to work at a fast pace
Flexible and willing to cross train
Report to work on time
Ability to process mail accurately via Scanner
Ability to follow Company Policies
Able to read, understand and follow procedures within the Mailroom SOP's
Ability to operate a computer
Ability to follow directives as instructed
Education and Experience
High school diploma or equivalent preferred
Experience in a related area preferred
Basic computer experience
Experience with Microsoft, excel, word, teams, scanning
Physical Requirements
Must be able to lift up to 20-30 pounds at times.
Must be able to operate a van to pick up mail.
Must be able to lift full file, copy paper and/or envelopes boxes.
Inclusivity Statement
At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.