
Project Manager - Print, Promo and Apparel
Viella Brand Communications, Spokane, WA, United States
We are seeking a highly organized and customer-focused individual to join our team in a fast-paced apparel, promotional products, and print environment. This role is responsible for managing projects from concept through completion—including quoting, order entry, and client presentations—while building strong, long-term customer relationships. The ideal candidate is detail-oriented, proactive, and thrives on delivering a high level of service.
Key Responsibilities:
Manage apparel, promotional product, and traditional print projects from start to finish
Prepare accurate and timely quotes based on client needs, specifications, and budgets
Enter and manage orders within internal systems with a high level of accuracy
Develop and present creative product ideas and solutions to clients
Serve as the primary point of contact for assigned customer accounts
Build and maintain strong, long-term client relationships
Communicate order details, updates, and timelines clearly with customers
Follow up with clients to ensure satisfaction and identify additional opportunities
Coordinate project timelines to ensure on-time production and delivery
Collaborate with internal teams (production, design, vendors) to execute projects
Track order progress and proactively resolve any issues or delays
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Key Responsibilities:
Manage apparel, promotional product, and traditional print projects from start to finish
Prepare accurate and timely quotes based on client needs, specifications, and budgets
Enter and manage orders within internal systems with a high level of accuracy
Develop and present creative product ideas and solutions to clients
Serve as the primary point of contact for assigned customer accounts
Build and maintain strong, long-term client relationships
Communicate order details, updates, and timelines clearly with customers
Follow up with clients to ensure satisfaction and identify additional opportunities
Coordinate project timelines to ensure on-time production and delivery
Collaborate with internal teams (production, design, vendors) to execute projects
Track order progress and proactively resolve any issues or delays
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