Sr. Business Analyst
Harris Computer, East Meadow, NY, United States
Senior Business Analyst – Ancillary Systems
Altera Digital Health, Onsite – US
About Us: At Altera Digital Health, we’re focused on improving how healthcare works through practical, scalable technology. Our Managed Services team supports hospitals and health systems by keeping critical systems running smoothly, solving issues quickly, and making sure clinicians can focus on patient care instead of IT problems. The position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.
Essential Functions/Major Job Responsibilities
Leads clinical requirements development
Possess senior level functional knowledge of assigned application technology
Interact with business users to understand new business requirements and enhancement requests
Serve liaison role between application technology vendors, internal IS groups, and clinical users
Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases
Communicate with departments to understand workflows and processes in order to design effective technical solutions
Deliver functional specifications, design documents, clinical process workflow and related documentation for new development projects and/or enhancement and modification requests
Interact with Systems Analysts during the software build and/or configuration process and testing process
Perform functional application configuration and configure/run reports at user request
Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancements
Ensure programs meet clinical specifications
Demonstrate new functionality to clinical users and gather input for future direction
Review vendor provided documentation and user manuals needed to support the product
Directly interface with business users by responding to support calls escalated by the Service Desk
Participate in user focus groups and requirements workshops, vendor training, and demonstrations
Possess strong knowledge of Sunrise Acute Care application
Design and develop orders and order sets in Sunrise Clinical Manager for CPOE
Create and test orders for ancillary services including Surgery, Pharmacy, Respiratory, Blood Bank, Lab, and Radiology
Escalate obstacles, scope changes, or production issues to the Manager
Carry out unit and integrated testing for new implementations
Provide implementation support during activations
Participate in workgroups
Provide 24x7 coverage for after-hours support calls during team rotation
Assist with Sunrise helpdesk support calls, including workstation setup, user accounts, and troubleshooting application or printing issues
Provide formal yearly training to incoming residents on Sunrise content.
Provide informal application training during service calls.
Job Requirements
Bachelor’s degree and advanced degree or coursework preferred and/or other relevant combination of training and experience and industry experience
7+ years’ relevant work experience; 2-3 years at the Senior level or preferred equivalent experience.
10+ years’ senior level experience in providing business process support for assigned product, recognized an expert in the organization in assigned product preferred.
3+ years’ working knowledge of any of the following: Sunrise Clinical Manager, Sunrise Surgical Care, Sunrise Radiology, Acute Care, Emergency Care, and Ambulatory Care preferred.
120-126k USD
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Altera Digital Health, Onsite – US
About Us: At Altera Digital Health, we’re focused on improving how healthcare works through practical, scalable technology. Our Managed Services team supports hospitals and health systems by keeping critical systems running smoothly, solving issues quickly, and making sure clinicians can focus on patient care instead of IT problems. The position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.
Essential Functions/Major Job Responsibilities
Leads clinical requirements development
Possess senior level functional knowledge of assigned application technology
Interact with business users to understand new business requirements and enhancement requests
Serve liaison role between application technology vendors, internal IS groups, and clinical users
Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases
Communicate with departments to understand workflows and processes in order to design effective technical solutions
Deliver functional specifications, design documents, clinical process workflow and related documentation for new development projects and/or enhancement and modification requests
Interact with Systems Analysts during the software build and/or configuration process and testing process
Perform functional application configuration and configure/run reports at user request
Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancements
Ensure programs meet clinical specifications
Demonstrate new functionality to clinical users and gather input for future direction
Review vendor provided documentation and user manuals needed to support the product
Directly interface with business users by responding to support calls escalated by the Service Desk
Participate in user focus groups and requirements workshops, vendor training, and demonstrations
Possess strong knowledge of Sunrise Acute Care application
Design and develop orders and order sets in Sunrise Clinical Manager for CPOE
Create and test orders for ancillary services including Surgery, Pharmacy, Respiratory, Blood Bank, Lab, and Radiology
Escalate obstacles, scope changes, or production issues to the Manager
Carry out unit and integrated testing for new implementations
Provide implementation support during activations
Participate in workgroups
Provide 24x7 coverage for after-hours support calls during team rotation
Assist with Sunrise helpdesk support calls, including workstation setup, user accounts, and troubleshooting application or printing issues
Provide formal yearly training to incoming residents on Sunrise content.
Provide informal application training during service calls.
Job Requirements
Bachelor’s degree and advanced degree or coursework preferred and/or other relevant combination of training and experience and industry experience
7+ years’ relevant work experience; 2-3 years at the Senior level or preferred equivalent experience.
10+ years’ senior level experience in providing business process support for assigned product, recognized an expert in the organization in assigned product preferred.
3+ years’ working knowledge of any of the following: Sunrise Clinical Manager, Sunrise Surgical Care, Sunrise Radiology, Acute Care, Emergency Care, and Ambulatory Care preferred.
120-126k USD
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