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Transportation Management Center (TMC) Operator

GFT, Chipley, FL, United States


Overview

GFT is seeking a part-time Transportation Management Center (TMC) Operator to join our Practice or CBG Team in Chipley, FL. This role follows a hybrid work model, requiring regular attendance at our Chipley, FL office. We are currently offering the following positions for qualified candidates to fill current needs:
Part-Time (21 hours a week/with benefits, flexible shifts)
What You’ll Be Challenged To Do

As a Traffic Operations Specialist, you serve as the eyes of the roadway, responsible for identifying, verifying, and documenting real-time traffic conditions within the SunGuide system. This role supports traffic operations through continuous monitoring, incident detection, coordinated response, and precise data entry in a 24/7/365 environment. You are responsible for accurately capturing real-time events and supporting the safe and efficient clearance of incidents by coordinating with Road Rangers, first responders, and partner agencies. Additionally, you ensure timely and reliable communication to the traveling public through the use of Dynamic Message Signs (DMS) and other traveler information systems.
Conducting CCTV tours and creating, managing, and monitoring all events within an assigned coverage area.
Monitoring, tracking, and dispatching Road Rangers to support incident response and roadway operations.
Utilizing third-party resources such as Waze, the FHP website, RITIS, and Google Maps to identify and verify roadway activity and incidents.
Monitoring email communications for National Weather Service (NWS) notifications; entering associated events and posting messages to Dynamic Message Signs (DMS) as needed.
Entering service tickets for malfunctioning ITS devices within the assigned area and ensuring proper documentation.
Using FL511.com to enter, update, and maintain major events, including state road closures.
What You Will Bring To Our Firm

High school diploma or GED required
Ability to work rotating shifts, including nights, holidays, and weekends
Ability to use computers with Windows-based software
Strong situational awareness and real-time decision-making skills
Familiarity with Florida’s state roadways and counties
Skilled in verbal communication, especially radio/dispatch communication
Ability to follow standard operating procedures while under pressure
Ability to monitor and interpret live video feeds and traffic data continuously
Skilled in multitasking and prioritization in a fast-paced, high-pressure environment
Proficiency in operating multiple software systems simultaneously
Knowledge of roadway systems, traffic flow, and congestion indicators
Skilled in accurate and timely data entry and event documentation
Company Overview

At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships – that’s why we’re the employer of choice for 5,000+ of the industry’s brightest engineers, planners, architects, inspectors, designers, and more.
Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century’s experience, together we’re building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives.
GFT: Ingenuity That Shapes Lives is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.
Unsolicited resumes from third party agencies will be considered the property of GFT.
Location:

Chipley, FL
Compensation:

$20-$22 an hour (dependent upon experience)
Business Hours:

24/7/365
Shifts:

6AM-2PM, 2PM-10PM, 10PM-6AM
Employment Status:

Part-Time
Salary dependent upon experience and geographic location
GFT does require the successful completion of a criminal background check for all advertised positions.

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