Facility Zone Manager
The George Washington University, Washington, District of Columbia, United States
Job Description Summary
The Division of Safety and Facilities aims to provide a safe and secure campus environment for all members of the university community through best‑in‑class technological and physical infrastructure, proactive assessment and analysis, and a caring team of professionals dedicated to upholding the university’s values with the highest level of care.
Posting Details
Job Overview
Reporting to the Assistant Director, Facilities Operations Services, the Facility Zone Manager leads facilities maintenance operations at GW’s Foggy Bottom Campus. The role is responsible for the efficient and cost‑effective operations, maintenance, and management of all university facilities on the Foggy Bottom campus. The Manager plans and directs large‑scale building operations, coordinates with other Zone Managers and the Manager for Shared/Scheduled Services, and ensures timely responsiveness and consistent service delivery.
Responsibilities
Lead the effective, safe, and sustainable operations of the buildings and surrounding grounds within the designated zone, including mechanical, electrical, and plumbing systems, aesthetic maintenance, pest control, custodial services, and other auxiliary services.
Coordinate a broad range of services with zone leadership and peers, covering facility maintenance by all trades, capital maintenance, custodial services, energy and utilities systems, recycling and waste management, event set‑up, residential facilities coordination, and grounds maintenance.
Build and maintain solid relationships and open communication with stakeholders of each building, collaborating proactively with campus work control, planning, and dispatch functions to ensure proper execution of all work‑order requests, building emergencies, and discretionary maintenance projects.
Serve as key liaison with project managers on zone‑related capital projects, maintain expertise on building systems, and collaborate with campus management to create and expand an effective preventive maintenance zone‑based program.
Develop and maintain a disciplined and motivated workforce, implementing corrective disciplinary actions as necessary.
Collaborate with general services leaders to assign non‑routine custodial activities such as carpet shampooing, floor refinishing, pest control, and cleaning projects, planning their accomplishment in accordance with building occupancy.
Direct and train subordinate staff to develop their maximum potential and effectiveness.
Oversee inventory, supplies, equipment servicing, and maintenance to ensure availability and condition.
Enforce university and departmental policies, procedures, performance standards, and codes of conduct among assigned employees.
Maintain a systemized maintenance and cleaning program utilizing established frequencies, time standards, and methods.
Coordinate closely with related functions such as Safety and Security, GWorld access control, environmental health and safety, university and campus planning, and the design and construction of capital and deferred maintenance projects, including major repairs, renovations, and new construction.
Minimum Qualifications
Qualified candidates must hold a Bachelor’s degree in an appropriate area of specialization and have at least four years of relevant professional experience. The degree must be conferred by the start date of the position, or equivalent education, training, and experience may substitute.
Additional Required Licenses / Certifications
Valid driver’s license to operate university vehicles.
Preferred Qualifications
Proven leader with integrity and success in prior roles, capable of applying sound judgment and leading a diverse group of trades staff.
Strong communication and interpersonal skills with the ability to work collegially with all organizational levels toward common objectives.
Skills
Experience with a Computerized Maintenance Management System (CMMS).
Sensitivity to and understanding of academic disciplines and issues.
Ability to work with faculty, staff, and professionals in multiple settings and promote diversity.
Experience with data analytics required for management decisions.
Comfort with a matrix organizational structure and results‑oriented approach.
Personal Characteristics
Commitment to GW’s values; integrity; honesty and high ethical standards.
Passionate, collaborative, strategic, and skillful with a hands‑on, roll‑up‑the‑sleeves orientation.
Self‑starter, hard worker, and high‑energy initiative.
Accountable with ownership, control, and accountability for all responsibilities.
Open, direct communicator who prioritizes organizational interests.
Responsive, pragmatic, and realistic in achieving outcomes.
Adaptable, receptive to change, and positive “can‑do” attitude.
Experienced in fast‑paced, high‑growth, entrepreneurial environments.
Respectful collaboration with faculty and staff, fostering trust and credibility across the university.
Hiring Range
$82,571.87 – $133,759.38
Benefits
GW offers a comprehensive benefits package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well‑being, and voluntary benefits. For program details and eligibility, please visit the campus benefits site.
EEO Statement
The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
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The Division of Safety and Facilities aims to provide a safe and secure campus environment for all members of the university community through best‑in‑class technological and physical infrastructure, proactive assessment and analysis, and a caring team of professionals dedicated to upholding the university’s values with the highest level of care.
Posting Details
Job Overview
Reporting to the Assistant Director, Facilities Operations Services, the Facility Zone Manager leads facilities maintenance operations at GW’s Foggy Bottom Campus. The role is responsible for the efficient and cost‑effective operations, maintenance, and management of all university facilities on the Foggy Bottom campus. The Manager plans and directs large‑scale building operations, coordinates with other Zone Managers and the Manager for Shared/Scheduled Services, and ensures timely responsiveness and consistent service delivery.
Responsibilities
Lead the effective, safe, and sustainable operations of the buildings and surrounding grounds within the designated zone, including mechanical, electrical, and plumbing systems, aesthetic maintenance, pest control, custodial services, and other auxiliary services.
Coordinate a broad range of services with zone leadership and peers, covering facility maintenance by all trades, capital maintenance, custodial services, energy and utilities systems, recycling and waste management, event set‑up, residential facilities coordination, and grounds maintenance.
Build and maintain solid relationships and open communication with stakeholders of each building, collaborating proactively with campus work control, planning, and dispatch functions to ensure proper execution of all work‑order requests, building emergencies, and discretionary maintenance projects.
Serve as key liaison with project managers on zone‑related capital projects, maintain expertise on building systems, and collaborate with campus management to create and expand an effective preventive maintenance zone‑based program.
Develop and maintain a disciplined and motivated workforce, implementing corrective disciplinary actions as necessary.
Collaborate with general services leaders to assign non‑routine custodial activities such as carpet shampooing, floor refinishing, pest control, and cleaning projects, planning their accomplishment in accordance with building occupancy.
Direct and train subordinate staff to develop their maximum potential and effectiveness.
Oversee inventory, supplies, equipment servicing, and maintenance to ensure availability and condition.
Enforce university and departmental policies, procedures, performance standards, and codes of conduct among assigned employees.
Maintain a systemized maintenance and cleaning program utilizing established frequencies, time standards, and methods.
Coordinate closely with related functions such as Safety and Security, GWorld access control, environmental health and safety, university and campus planning, and the design and construction of capital and deferred maintenance projects, including major repairs, renovations, and new construction.
Minimum Qualifications
Qualified candidates must hold a Bachelor’s degree in an appropriate area of specialization and have at least four years of relevant professional experience. The degree must be conferred by the start date of the position, or equivalent education, training, and experience may substitute.
Additional Required Licenses / Certifications
Valid driver’s license to operate university vehicles.
Preferred Qualifications
Proven leader with integrity and success in prior roles, capable of applying sound judgment and leading a diverse group of trades staff.
Strong communication and interpersonal skills with the ability to work collegially with all organizational levels toward common objectives.
Skills
Experience with a Computerized Maintenance Management System (CMMS).
Sensitivity to and understanding of academic disciplines and issues.
Ability to work with faculty, staff, and professionals in multiple settings and promote diversity.
Experience with data analytics required for management decisions.
Comfort with a matrix organizational structure and results‑oriented approach.
Personal Characteristics
Commitment to GW’s values; integrity; honesty and high ethical standards.
Passionate, collaborative, strategic, and skillful with a hands‑on, roll‑up‑the‑sleeves orientation.
Self‑starter, hard worker, and high‑energy initiative.
Accountable with ownership, control, and accountability for all responsibilities.
Open, direct communicator who prioritizes organizational interests.
Responsive, pragmatic, and realistic in achieving outcomes.
Adaptable, receptive to change, and positive “can‑do” attitude.
Experienced in fast‑paced, high‑growth, entrepreneurial environments.
Respectful collaboration with faculty and staff, fostering trust and credibility across the university.
Hiring Range
$82,571.87 – $133,759.38
Benefits
GW offers a comprehensive benefits package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well‑being, and voluntary benefits. For program details and eligibility, please visit the campus benefits site.
EEO Statement
The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
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