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Service Advisor

Tim Dahle Nissan Southtowne, Spanish Fork, UT, United States


Description
Step into a career where your people skills and automotive knowledge truly make an impact. As an Automotive Service Advisor, you’ll be the trusted guide our customers rely on — translating technical expertise into clear, confident recommendations while ensuring every visit is smooth, transparent, and stress-free.

This isn’t just a front-desk role — it’s a leadership position within the service drive. You’ll play a key part in delivering an exceptional customer experience while supporting a high-performing team of technicians.

Why You’ll Want to Join Our Team

Be the face of a respected, customer-focused dealership

Competitive compensation with performance-based earning potential

Ongoing training and clear career growth opportunities

Supportive, team-driven culture that values your expertise

A workplace committed to excellence in service and customer care

What You’ll Do

Welcome customers with professionalism and build lasting relationships

Listen carefully to vehicle concerns and accurately document service needs

Clearly explain maintenance and repair recommendations in an easy-to-understand way

Assist with preliminary diagnostics through customer interviews, inspections, or road tests

Prepare detailed repair orders and ensure accurate documentation

Provide transparent cost estimates and obtain customer approval for additional work

Coordinate closely with technicians to ensure timely, high-quality repairs

Maintain complete and accurate service records

Requirements

Strong communication and customer service skills

Solid understanding of automotive systems and maintenance

Ability to multitask in a fast-paced environment

Professional, positive attitude with strong attention to detail

Commitment to integrity and delivering an outstanding customer experience

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