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Banquet Manager

General Hotels Corporation, Indianapolis, IN, United States


Key Responsibilities

Plan and manage all aspects of banquets and events, including setup, food presentation, service, and cleanup.

Supervise and train banquet staff: servers, bartenders, and banquet set up, ensuring high quality service and adherence to policies.

Work closely with clients to understand their needs and preferences, ensuring that all requirements are met for a successful event.

Control costs and manage budgets for events, ensuring profitability while maintaining quality service.

Handle cash operations: posting banquet checks, collecting deposits and payments. Experience with Amadus, Micros, and Opera is a plus.

Coordinate with kitchen staff, sales teams, and other departments to ensure seamless event execution and guest satisfaction.

Oversee inventory of banquet supplies, including linens, service ware, and beverages, ensuring availability and cost control.

Ensure that all food and beverage services meet health and safety standards and that the presentation aligns with client expectations.

Requirements

Passion for service and the hospitality industry.

A minimum of three (2) years of food and beverage or banquet experience.

Ability to comply with all health department standards, including certifications.

Ability to work under pressure.

Strong communication and listening skills, with excellent speaking, reading, and writing skills.

Attention to detail, efficiency, consistency, and organization are a must. Ability to multi-task.

Reliability, flexibility, and ability to work nights and weekends on a full‑time basis.

Ability to accurately handle money and credit card transactions.

Must be a self‑starter who is willing to motivate and develop team members.

Benefits

Medical, Dental, and Vision Insurance Options.

Company Paid Life Insurance.

Company Paid Telemedicine.

Supplemental Life Insurance.

401(k) with company match.

Hotel Room Discounts.

Earned Wage Access (“on-demand pay”) through PayActiv.

Company Paid Employee Assistance Program.

Perks through Benefit Hub.

Generous Time Off Package.

Location: Crowne Plaza Indianapolis Airport.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

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