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Appliance & Refrigeration Repair Tech

Sears, West Hartford, CT, United States


Appliance and Refrigeration Repair Technician
Location: Lagrangeville, NY 12526

Overview

You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.

You like fixing things – Getting things working again is a satisfying outcome. You did that!

You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.

You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

Why a career with Sears Home Services is right for you

Great hourly rates – $22 - $28 per hour base, depending on experience, certification and location.

Benefits – Comprehensive medical, dental, and vision benefits with an employer-paid health care subsidy for dependent coverage under the Transform Health and Welfare Plan. Eligible employees may receive up to $4,000 annually toward the cost of dependent health coverage, prorated throughout the plan year.

401k match – Employer match on before-tax contributions, 100% on the first 3% of salary.

More ways to earn – Additional performance bonuses and sales incentives throughout the year.

Year-round work – Sears cross trains techs and keeps them busy year round.

Expert training – Best in class training program; tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years.

Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.

Career advancement – Many ways to advance; our average tenure is >12 years.

Tools Provided – Company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app that eliminates paperwork and provides technical support.

Responsibilities / Skills / Experience

Drive to multiple customer homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves

Deliver excellent customer experience that exceeds expectations consistently

Provide customers with value-added solutions that help make their home more clean, comfortable and protected

Keep company truck well-maintained and organized, and help manage parts efficiently

Performs other duties as assigned

Requirements

High school diploma or general education degree

EPA Type I or EPA Universal certification

Mechanical knowledge and aptitude, including use of testing and repair tools

Experience repairing and diagnosing a variety of home appliances preferred

Can follow directions and processes for quality workmanship

Can use smartphone, including use for part ordering

Successfully pass a background and drug screen

Valid driver’s license for the state(s) in which you work

Ability to travel up to 100%

Ability to work variable and flexible hours, including required overtime

Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks

Excellent communication skills, both verbal and written; Ability to read, write, and speak English

Ability to lift and carry up to 20 lbs frequently; 50 lbs often; 100 lbs occasionally; and ability to reach, stand, walk, and type as required

Ability to climb, bend, squat, kneel, twist, stoop, and crawl; occasionally reach above shoulder

Ability to drive an automatic transmission vehicle

Experience & Travel

Years Experience: 1 - 2 Years Experience

Travel Requirements: Road Warrior (75% or more)

Location & Employment

Country: United States

Work-In City: West Hartford

Work-In State: NY

Work-In Postal Code: 12526

Business: Sears Home Services - In Home

Job Function: Repair/Installation

Employment Category: Regular, Full-time

Compensation Range: N/A

EEO/EOE Footer: Equal Opportunity Employer / Disability / Vet.

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