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Phlebotomist

CSL, Tempe, AZ, United States


Job Description Summary

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
Job Description

In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety, ensuring the donation process is efficient and a positive experience for the donor.
May educate new donors on the use of therapeutic products made from donated plasma, explaining the screening process, the health screening tests performed, the appointment system, donation fees, centre policies, proper nutrition and any other pertinent information; ensures all donor questions are answered timely, accurately, and professionally.
Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
Uses a Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs; required to respond to and resolve complex equipment alarms or donor issues.
Troubleshoots equipment failures, creates incident documentation, and removes and/or replaces equipment from service.
Monitors donor flow on the donor floor to assure continuous turnover; alerts the Group Leader or Supervisor of donor flow issues.
Collects arm samples or whole blood samples from donors for testing.
Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands the policies and procedures associated with hyper‑immune programmes at the centre if applicable.
Maintains a clean, efficient work environment, and ensures sufficient operating supplies and forms are available; follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures, promoting safety in all actions.
Maintains confidentiality of all personnel, donor and centre information.
May be cross‑trained in other areas to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organisation, to meet the needs of the business.
Performs other job‑related duties as assigned.
Education

High school diploma or equivalent required.
Experience

Internal CSL Employees Applicants must have successfully completed the CSL Plasma DST training.
External candidates must have a minimum of 6 months’ experience as a phlebotomist; one year of experience is preferable.
Minimum twelve (12) months of experience in a medical or health care environment.
Working Conditions

Ability to complete routine forms or conduct routine oral communications.
Ability to understand, remember and apply oral and/or written instructions.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of the time.
Reach, bend, kneel and have a high level of manual dexterity.
Occasionally be required to lift and carry up to 25 pounds.
Fast paced environment with frequent interruptions.
Frequently exposed to hazardous chemicals, extreme temperatures and to blood‑borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
Required to work overtime and extended hours to support centre operational needs.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

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