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General Cashier

MARCUS HOTELS INC, Lake Geneva, WI, United States


If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a General Cashier at the Grand Geneva Resort & Spa, you will protect the Resort by providing timely deposits and reporting, ensuring system integrity of all Resort settlements, maintaining associated records and databases, supporting current internal control procedures and documents, and assisting the Accounts Payable Clerk.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award‑winning, all‑seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future – a future that includes you.

What will you be doing?

Prepare, balance, and report daily resort cash and gift card transactions; maintain petty cash and audit cashier banks as defined by Resort and Corporate policies

Ensure adequate cash flow for operations year‑round and enforce cash handling policies

Utilize PMS (SMS Host) and all POS (SMS POS, SpaSoft) to ensure accurate settlement transactions

Ensure that Audit Trail is evident throughout all tasks

Report and resolve cash variances

Serve as liaison for associates on cash handling procedures

Support Accounts Payable by processing vendor payments in Birchstreet and Peoplesoft, ensuring compliance with documentation and tax laws

Assist with monthly close duties, accruals, management reporting, and process/system improvements as needed

Prepare management reports as required by accounting management depending on the needs of hotel operations

Perform other duties as assigned

What do you bring to the role?

High school diploma or equivalent required.

Experience in hospitality and accounting preferred.

Work well with minimum supervision

Able to think and act independently

Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to diffuse situations and collect accurate information and professionally resolve problems

Must have a commitment to follow all local and corporate policies and procedures as they relate to Cash Handling

Must work in a safe, prudent, and organized manner

Operate calculator, PC, keyboard, and Microsoft 365 applications

Extreme attention to detail and accuracy with numbers

Accuracy with data entry

Must be willing to work a flexible schedule, including holidays and weekends, to ensure that all responsibilities and tasks are completed.

What’s in it for you?

A free, well‑balanced meal every shift

Discounted gym membership

Room discounts at Marcus Hotels & Resorts

Discounts at Marcus Hotels & Resorts restaurants, cafés, lounges, golfing, skiing, and spa

Free parking

“Two for one” movie theater coupons at Marcus Theatres

Ability to grow your career and transfer from one property to another

Early wage access

Paid time off

Medical, dental, and vision insurance (offered after 30 days of employment), company‑paid life insurance, employee assistance program offer, and 401(k) with employer match

And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60‑year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.‑based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal‑opportunity employer.

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