CUSTOMER AMBASSADOR (FULL TIME AND PART TIME)
Flik Hospitality Group, Berea, OH, United States
Job Summary
We are hiring immediately for full‑time and part‑time CUSTOMER AMBASSADOR positions at FLIK Hospitality Group, Cleveland Browns location, 76 Groza Boulevard, Berea, OH 44017. Availability must include weekends and holidays. Fixed pay rate: $18.00 per hour. Internal employee referral bonus is available. Previous customer service experience is preferred.
Essential Duties and Responsibilities
Greets every customer and interacts in a manner to ensure a high level of hospitality.
Greets all team members and ensures they have what they need to be successful each day.
Relays relevant concerns from customers to supervisors.
Ensures that all marketing, wellness and culinary programs are current and in place.
Leads weekly promotions and programs for guests.
Shares best practices and recognizes co‑workers.
Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision‑making process.
Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
Performs other duties as assigned.
Qualifications
Ability to lift and/or move up to 50 pounds.
Benefits
Free meals, uniforms and laundering service available at select locations.
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
EEO Statement
Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Background Screening
Certain positions may require Florida Level 2 background screening. Details at https://info.flclearinghouse.com/.
Other Information
Applicants may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
Flik maintains a drug‑free workplace.
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We are hiring immediately for full‑time and part‑time CUSTOMER AMBASSADOR positions at FLIK Hospitality Group, Cleveland Browns location, 76 Groza Boulevard, Berea, OH 44017. Availability must include weekends and holidays. Fixed pay rate: $18.00 per hour. Internal employee referral bonus is available. Previous customer service experience is preferred.
Essential Duties and Responsibilities
Greets every customer and interacts in a manner to ensure a high level of hospitality.
Greets all team members and ensures they have what they need to be successful each day.
Relays relevant concerns from customers to supervisors.
Ensures that all marketing, wellness and culinary programs are current and in place.
Leads weekly promotions and programs for guests.
Shares best practices and recognizes co‑workers.
Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision‑making process.
Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
Performs other duties as assigned.
Qualifications
Ability to lift and/or move up to 50 pounds.
Benefits
Free meals, uniforms and laundering service available at select locations.
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
EEO Statement
Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Background Screening
Certain positions may require Florida Level 2 background screening. Details at https://info.flclearinghouse.com/.
Other Information
Applicants may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
Flik maintains a drug‑free workplace.
#J-18808-Ljbffr