Global Programs Coordinator (Office of Experiential Learning)
Inside Higher Ed, Baltimore, MD, United States
Overview
JHU Carey Business School is seeking an experienced administrative professional for the role of Global Programs Coordinator. The Global Programs Coordinator is responsible for the implementation of a specific program under general supervision and direction. The Program Coordinator participates in program development, planning, and implementation. The position is responsible for day‑to‑day operations of the program and achieving short‑ and long‑term program goals. May supervise or oversee operational staff with program responsibilities.
Position Summary
The Global Programs Coordinator supports global programs under the Associate Director's supervision, handling day‑to‑day operations, office management, and program development to meet short‑ and long‑term goals. Responsibilities include implementing international learning courses and hosting partners, managing multiple projects and complex logistics, collecting and organizing sensitive student data and reports, assisting with billing and other financial tasks, managing student communications and inquiries, supporting risk management, and liaising with internal and external stakeholders. This hybrid position is based in Baltimore (with an occasional presence in D.C.) and is expected to be on campus 2‑3 days per week. Occasional evening or weekend hours may be required to accommodate program needs.
Specific Duties & Responsibilities
Contribute to goal setting and identify program operational requirements to meet programmatic goals.
Obtain and utilize internal and external resources to meet program goals.
Serve as primary contact for the program with internal departments and external organizations.
Responsible for monitoring budget expenses, processing invoices, performing budget reconciliation, and assisting with budget development.
Compile documentation related to funding and finance.
Identify and resolve programmatic problems.
Assist with planning events and coordinate preparation, set up and logistics for events/ functions.
Coordinate communication activities via websites, social media channels, and publication materials as needed.
Ensure timely, accurate, and appropriate reporting of program activities.
Other duties as assigned.
Additional Responsibilities
Develop, recommend, and communicate administrative processes and policies to improve office efficiency; prepare reports and presentations as needed.
Manage course and student records (including confidential data), monitor roster changes, and support manual billing related to residency fees and tuition.
Coordinate student travel documentation (e.g., visa paperwork) and maintain the Global Immersion Resource Hub (Canvas): create/post resources and announcements and manage data collection.
Monitor the general inbox and respond to student inquiries promptly; support risk management activities, including monitoring and assisting the Associate Director with escalations.
Support program operations by handling complex logistics, compiling reports, and assisting with financial and administrative tasks.
Minimum Qualifications
High school diploma or graduation equivalent.
Four years progressively responsible administrative experience.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Bachelor's Degree.
Professional demeanor and cultural competency.
Knowledge of international visa processes.
2 years of experience in international travel logistics including experience supporting logistics and risk for international student travel programs.
Proven ability to improve workflows and streamline processes.
Technical Qualifications & Specialized Certifications
Highly proficient with Microsoft Office programs including Outlook, Word, Excel and PowerPoint.
Technical Skills & Expected Level Of Proficiency
Budget Management - Intermediate
Digital Communications - Developing
Documentation and Reporting - Developing
Event Planning - Intermediate
Event Coordination - Intermediate
Financial Administration - Intermediate
Interpersonal Skills - Intermediate
Meeting Coordination - Intermediate
Oral and Written Communications - Intermediate
Organizational Skills - Intermediate
Program Management - Intermediate
Resource Management - Developing
About the Position
Start salary range: $21.25 – $36.90 HRLY (~$58,000 targeted; commensurate with experience). Employment type: Full Time, Monday through Friday 8:30 AM to 5:00 PM, FLSA Non‑Exempt. Location: Hybrid, JHU at Harbor East.
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JHU Carey Business School is seeking an experienced administrative professional for the role of Global Programs Coordinator. The Global Programs Coordinator is responsible for the implementation of a specific program under general supervision and direction. The Program Coordinator participates in program development, planning, and implementation. The position is responsible for day‑to‑day operations of the program and achieving short‑ and long‑term program goals. May supervise or oversee operational staff with program responsibilities.
Position Summary
The Global Programs Coordinator supports global programs under the Associate Director's supervision, handling day‑to‑day operations, office management, and program development to meet short‑ and long‑term goals. Responsibilities include implementing international learning courses and hosting partners, managing multiple projects and complex logistics, collecting and organizing sensitive student data and reports, assisting with billing and other financial tasks, managing student communications and inquiries, supporting risk management, and liaising with internal and external stakeholders. This hybrid position is based in Baltimore (with an occasional presence in D.C.) and is expected to be on campus 2‑3 days per week. Occasional evening or weekend hours may be required to accommodate program needs.
Specific Duties & Responsibilities
Contribute to goal setting and identify program operational requirements to meet programmatic goals.
Obtain and utilize internal and external resources to meet program goals.
Serve as primary contact for the program with internal departments and external organizations.
Responsible for monitoring budget expenses, processing invoices, performing budget reconciliation, and assisting with budget development.
Compile documentation related to funding and finance.
Identify and resolve programmatic problems.
Assist with planning events and coordinate preparation, set up and logistics for events/ functions.
Coordinate communication activities via websites, social media channels, and publication materials as needed.
Ensure timely, accurate, and appropriate reporting of program activities.
Other duties as assigned.
Additional Responsibilities
Develop, recommend, and communicate administrative processes and policies to improve office efficiency; prepare reports and presentations as needed.
Manage course and student records (including confidential data), monitor roster changes, and support manual billing related to residency fees and tuition.
Coordinate student travel documentation (e.g., visa paperwork) and maintain the Global Immersion Resource Hub (Canvas): create/post resources and announcements and manage data collection.
Monitor the general inbox and respond to student inquiries promptly; support risk management activities, including monitoring and assisting the Associate Director with escalations.
Support program operations by handling complex logistics, compiling reports, and assisting with financial and administrative tasks.
Minimum Qualifications
High school diploma or graduation equivalent.
Four years progressively responsible administrative experience.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Bachelor's Degree.
Professional demeanor and cultural competency.
Knowledge of international visa processes.
2 years of experience in international travel logistics including experience supporting logistics and risk for international student travel programs.
Proven ability to improve workflows and streamline processes.
Technical Qualifications & Specialized Certifications
Highly proficient with Microsoft Office programs including Outlook, Word, Excel and PowerPoint.
Technical Skills & Expected Level Of Proficiency
Budget Management - Intermediate
Digital Communications - Developing
Documentation and Reporting - Developing
Event Planning - Intermediate
Event Coordination - Intermediate
Financial Administration - Intermediate
Interpersonal Skills - Intermediate
Meeting Coordination - Intermediate
Oral and Written Communications - Intermediate
Organizational Skills - Intermediate
Program Management - Intermediate
Resource Management - Developing
About the Position
Start salary range: $21.25 – $36.90 HRLY (~$58,000 targeted; commensurate with experience). Employment type: Full Time, Monday through Friday 8:30 AM to 5:00 PM, FLSA Non‑Exempt. Location: Hybrid, JHU at Harbor East.
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