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PROBATION/PAROLE MANAGER - SCU - 04212026-77035

Tennessee Department of Correction, Gallatin, TN, United States


State of Tennessee Job Information
Location: Department of Correction, Sumner County

A Motor Vehicle Records (MVR) screening will be completed prior to employment.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history to be considered.

The Probation/Parole Manager for the Specialized Caseload Unit (SCU) is responsible for supervising registered sex offenders, prioritizing public safety and offender accountability through intensive monitoring and specialized case management.

This position is based at the Community Supervision Field Office in Gallatin, TN and provides supervision and support to SCU staff across Sumner, Robertson, and Wilson Counties.

Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of full-time professional level experience in one or more of the following: probation/parole, counseling, social work, investigative, or law enforcement.

Substitution of Experience for Education: Full time relevant professional experience in one or more of the following: probation/parole, counseling, social work, investigative, or law enforcement may be substituted for the bachelor's degree requirement on a year-for-year basis.

Substitution of Graduate Course Work for Experience: Graduate course work credit received from an accredited college or university in social science, behavioral science, criminal justice, criminology, social work, and/or law may substitute for the required experience to a maximum of two years (e.g., an additional 36 graduate quarter hours in one or a combination of the above‑listed fields may substitute for one year of the required experience).

Necessary Special Qualifications:

Be willing to and able to qualify with, carry, and use assigned weapons

Be at least eighteen (18) years of age on the date of application

Be a citizen of the United States

Have a good moral character, as determined by investigation

Complete a criminal history disclosure form in a manner approved by the appointing authority

Agree to release all records involving their criminal history to the appointing authority

Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check

Have no conviction for a felony or any domestic assault convictions or have been discharged under any other than honorable conditions from any branch of the United States armed forces

Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position

Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position

Submit to and pass a pre‑employment screening test for use of illegal drugs

Possess a valid motor vehicle operator's license at the time of appointment

Upon appointment, successfully complete all additional prescribed course of instruction at the Tennessee Correction Academy and any and all online training

Overview
Under general supervision is responsible for managerial probation and parole work of average difficulty, and performs related work as required. This is the supervisory class in the Probation/Parole Officer sub‑series. An employee in this class supervises a moderate‑sized probation/parole staff. This class differs from Probation/Parole Officer 3 in that an incumbent of the latter leads others or may supervise a small staff in probation and/or parole work. This class reports to and differs from Probation/Parole Deputy District Director in that an incumbent of the latter manages the staff and activities of a probation/parole district.

Responsibilities

Audits staff's casework for quality and adherence to standards required by policy and procedures

Directs staff to request arrest warrants for non‑compliance by the offenders as required by policy and procedures

Analyzes reports for needed action related to the offenders under their supervision

Addresses public, offender, and staff complaints and grievances quickly and professionally as required by policy and procedures

Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation/parole program and who may have an effect upon the success of agency goals

Interacts in a positive manner with fellow employees and offenders to foster and maintain a respectful and harmonious working environment

Exchanges information with law enforcement officers, district attorneys, other state agencies, representatives of outside organizations, and community agencies related to offenders

Enforces departmental policy and procedure guidelines

Competencies (KSA's)

Directs Work

Drives Results

Manages Conflict

Plans and Aligns

Resourcefulness

Knowledges

Administration and Management

Clerical

Customer and Personal Service

Law and Government

Public Safety and Security

Skills

Complex Problem Solving

Coordination

Active Learning and Listening

Critical Thinking

Monitoring

Abilities

Auditory Attention

Deductive Reasoning

Information Ordering

Speech Clarity

Problem Sensitivity

Tools & Equipment

Personal Computer

Telephone

Fax Machine

Printer

Copy Machine

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