Complex Food and Beverage Manager – Hilton San Francisco Union Square/Parc 55 Sa
Hilton, Portola Valley, CA, United States
Come join the team at the ++Hilton San Francisco Union Square++ located in the heart of Downtown San Francisco! We are looking for a dynamic leader to step into the Complex Food and Beverage Manager position overseeing Food and Beverage operations within both complexed properties; Hilton San Francisco Union Square and ++Parc 55 San Francisco++.
Our hotels are located a block from the Curran and ACT theaters, and just two blocks from Union Square and Westfield San Francisco Centre. The Powell Street cable car turnaround, San Francisco Museum of Modern Art, and Moscone Convention Center are within a mile. Our Hilton Union Square property is the largest in the Bay Area with 1,921 rooms, over 150,000 square feet of meeting space with 44 meeting rooms. Our Parc 55 property has 1,024 rooms with over 30,000 square feet of meeting space with 21 meeting rooms.
From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team!
The ideal candidate will possess the following:
Minimum 3 years of progressive experience in Food and Beverage management
Demonstrated experience managing high-volume restaurants, with a proven ability to handle significant guest numbers and operational demands.
Extensive experience in bar and lounge operations
Experience managing unionized employees highly preferred
Exceptional ability to multitask and effectively manage multiple F&B outlets simultaneously
Prior experience in a hotel F&B management role is strongly preferred
Strong leadership skills with the capacity to effectively lead, motivate, and develop a team of up to 100 team members.
Unwavering commitment to delivering exceptional guest service
Working knowledge of financial management, including budgeting, scheduling, cost control, and inventory management.
Excellent communication, interpersonal, and problem-solving skills.
Schedule: Primarily evening shifts, but must be flexible to accommodate schedule changes that include mornings, weekends and holidays
Salary: $85,000 – $95,000 DOE
The Benefits
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 110 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As Complex Food and Beverage Manager, you will be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations and outlets within both complexed properties. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Assist in recruiting, interviewing and training team members
Implements effective control of food, beverage and labor costs.
Helps maintain high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding guest service.
What are we looking for?
We look for demonstration of Hilton’s core values:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its ++global brands++. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr
Our hotels are located a block from the Curran and ACT theaters, and just two blocks from Union Square and Westfield San Francisco Centre. The Powell Street cable car turnaround, San Francisco Museum of Modern Art, and Moscone Convention Center are within a mile. Our Hilton Union Square property is the largest in the Bay Area with 1,921 rooms, over 150,000 square feet of meeting space with 44 meeting rooms. Our Parc 55 property has 1,024 rooms with over 30,000 square feet of meeting space with 21 meeting rooms.
From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team!
The ideal candidate will possess the following:
Minimum 3 years of progressive experience in Food and Beverage management
Demonstrated experience managing high-volume restaurants, with a proven ability to handle significant guest numbers and operational demands.
Extensive experience in bar and lounge operations
Experience managing unionized employees highly preferred
Exceptional ability to multitask and effectively manage multiple F&B outlets simultaneously
Prior experience in a hotel F&B management role is strongly preferred
Strong leadership skills with the capacity to effectively lead, motivate, and develop a team of up to 100 team members.
Unwavering commitment to delivering exceptional guest service
Working knowledge of financial management, including budgeting, scheduling, cost control, and inventory management.
Excellent communication, interpersonal, and problem-solving skills.
Schedule: Primarily evening shifts, but must be flexible to accommodate schedule changes that include mornings, weekends and holidays
Salary: $85,000 – $95,000 DOE
The Benefits
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 110 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As Complex Food and Beverage Manager, you will be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations and outlets within both complexed properties. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Assist in recruiting, interviewing and training team members
Implements effective control of food, beverage and labor costs.
Helps maintain high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding guest service.
What are we looking for?
We look for demonstration of Hilton’s core values:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its ++global brands++. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr