Guest Services Lead - Patient Transport - Multiple Shifts
UAB Medicine, Birmingham, AL, United States
Position Overview
Pay range:
$15.00 - $20.30 / hour
Schedules:
7:00 a.m. - 3:30 p.m., 3:00 p.m. - 11:30 p.m.
Benefits and perks available for eligible positions include:
robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.
Job Description
To assist and execute daily duties as assigned by Guest Services Leadership to ensure operations are effective, efficient and employees are supported in order to provide the best patient or guest experience. To be part of a leadership structure that supports both the Guest Svcs Rep and Patient Transporter positions throughout the medical campuses. To help coordinate/supervise the Lead positions in the department. To ensure compliance with dept. standards. To assist supervisors and managers with scheduling, coverage of work assignments, organizing and facilitating new employee training, developing existing employees, coaching employees around performance initiatives, etc. Under the supervision of the Supervisor and Managers for the department, to communicate with employees, colleagues, and other departments with whom the assigned area works daily. To act as the immediate escalation path for situations that need leadership attention and elevate to the supervisor and or manage as appropriate.
Qualifications
Associate's degree in a related field and two (2) years of related experience required. Previous leadership experience required. Work experience may substitute for education requirement. None required.
#J-18808-Ljbffr
Pay range:
$15.00 - $20.30 / hour
Schedules:
7:00 a.m. - 3:30 p.m., 3:00 p.m. - 11:30 p.m.
Benefits and perks available for eligible positions include:
robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.
Job Description
To assist and execute daily duties as assigned by Guest Services Leadership to ensure operations are effective, efficient and employees are supported in order to provide the best patient or guest experience. To be part of a leadership structure that supports both the Guest Svcs Rep and Patient Transporter positions throughout the medical campuses. To help coordinate/supervise the Lead positions in the department. To ensure compliance with dept. standards. To assist supervisors and managers with scheduling, coverage of work assignments, organizing and facilitating new employee training, developing existing employees, coaching employees around performance initiatives, etc. Under the supervision of the Supervisor and Managers for the department, to communicate with employees, colleagues, and other departments with whom the assigned area works daily. To act as the immediate escalation path for situations that need leadership attention and elevate to the supervisor and or manage as appropriate.
Qualifications
Associate's degree in a related field and two (2) years of related experience required. Previous leadership experience required. Work experience may substitute for education requirement. None required.
#J-18808-Ljbffr