Application Analyst II - BH Clinical Systems
Universal Health Services, Hanover, NJ, United States
Responsibilities
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
The Corporate Information Services Department is seeking a dynamic and talented Application Analyst II-BH Clinical Systems.
The Application Analyst II-BH Clinical Systems acts as a clinical liaison between the Corporate IS Department and the BH facility. Perform duties associated with implementation, training, support, and maintenance for all aspects of the clinical information system. Duties also include performing basic computer and computer peripherals troubleshooting skills. This position provides problem tracking, resolution, enhancement requests, active participation in system testing, workflow redesign, change management, and ongoing Cerner education to facility employees and physicians.
Key responsibilities include:
Provides ongoing support and management of clinical applications
Regularly meets with users, vendors, and IS staff to develop/modify system specifications
Supports implementation of applications and prepares the appropriate documentation
Performs system testing and documentation for all phases of the application development life cycle
Performs Q/A on application functionality
Researches and resolves implementation‑related Customer Support Center tickets
Adheres to appropriate UHS Project Management standards
Ensures strict adherence to work plans, reporting all serious deviations to management
Assists with the training of users in operating procedures for application
Coordinates project team member activities to achieve common objectives
Working in conjunction with a project manager, monitors project plans, tracks project status, issues and progress
Researches and resolves Customer Support Center tickets including major application upgrades
Adheres to UHS Service Level and Change Management Policies
Provides on‑call support as scheduled
Establishes and maintains regular communications with user community
Maintains Service Excellence principles
Prepares and submits status reports to supervisor as required
Keeps management well informed of activities, needs, problems
Performs other tasks as required by management
Qualifications
Position Requirements:
2 years of completed college coursework towards a Bachelor's degree or an Associate's degree is required
3‑5 years of related experience is required
Understanding of clinical workflow and operational processes within a behavioral health facility incl. nurse unit/dept, therapies, intake. Previous Cerner experience is required
Minimum two years direct patient care experience preferred. Basic computer skills and Microsoft Office experience required
Advanced working knowledge of clinical information systems (Cerner) preferred
Mentoring/leadership experience. Ability to collaborate with clinicians to discern software specifications, hardware requirements, and process improvement workflows
Must be comfortable and confident interacting with physicians and clinicians at all levels
Additional skills desired: general IT knowledge that includes basic troubleshooting skills of computers, laptops, networks, and peripherals
Excellent verbal and written communication skills
License or Registration Requirements: Hospital or Healthcare facility experience preferred. Clinical and Application Knowledge preferred.
Travel Requirements: Up to 40% regional travel (depending on projects).
This opportunity provides the following:
Challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan
401k plan with company match
Generous Paid Time Off
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at https://uhs.alertline.com or 1-800-852-3449.
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One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
The Corporate Information Services Department is seeking a dynamic and talented Application Analyst II-BH Clinical Systems.
The Application Analyst II-BH Clinical Systems acts as a clinical liaison between the Corporate IS Department and the BH facility. Perform duties associated with implementation, training, support, and maintenance for all aspects of the clinical information system. Duties also include performing basic computer and computer peripherals troubleshooting skills. This position provides problem tracking, resolution, enhancement requests, active participation in system testing, workflow redesign, change management, and ongoing Cerner education to facility employees and physicians.
Key responsibilities include:
Provides ongoing support and management of clinical applications
Regularly meets with users, vendors, and IS staff to develop/modify system specifications
Supports implementation of applications and prepares the appropriate documentation
Performs system testing and documentation for all phases of the application development life cycle
Performs Q/A on application functionality
Researches and resolves implementation‑related Customer Support Center tickets
Adheres to appropriate UHS Project Management standards
Ensures strict adherence to work plans, reporting all serious deviations to management
Assists with the training of users in operating procedures for application
Coordinates project team member activities to achieve common objectives
Working in conjunction with a project manager, monitors project plans, tracks project status, issues and progress
Researches and resolves Customer Support Center tickets including major application upgrades
Adheres to UHS Service Level and Change Management Policies
Provides on‑call support as scheduled
Establishes and maintains regular communications with user community
Maintains Service Excellence principles
Prepares and submits status reports to supervisor as required
Keeps management well informed of activities, needs, problems
Performs other tasks as required by management
Qualifications
Position Requirements:
2 years of completed college coursework towards a Bachelor's degree or an Associate's degree is required
3‑5 years of related experience is required
Understanding of clinical workflow and operational processes within a behavioral health facility incl. nurse unit/dept, therapies, intake. Previous Cerner experience is required
Minimum two years direct patient care experience preferred. Basic computer skills and Microsoft Office experience required
Advanced working knowledge of clinical information systems (Cerner) preferred
Mentoring/leadership experience. Ability to collaborate with clinicians to discern software specifications, hardware requirements, and process improvement workflows
Must be comfortable and confident interacting with physicians and clinicians at all levels
Additional skills desired: general IT knowledge that includes basic troubleshooting skills of computers, laptops, networks, and peripherals
Excellent verbal and written communication skills
License or Registration Requirements: Hospital or Healthcare facility experience preferred. Clinical and Application Knowledge preferred.
Travel Requirements: Up to 40% regional travel (depending on projects).
This opportunity provides the following:
Challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan
401k plan with company match
Generous Paid Time Off
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at https://uhs.alertline.com or 1-800-852-3449.
#J-18808-Ljbffr