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Medical Assistant II - WUCA Nash Pediatric

Washington University in St. Louis, Saint Louis, MO, United States


Position Summary
Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

Scheduled Hours
40

Primary Duties & Responsibilities
Patient Care Duties

Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.

Prepares for office hours by obtaining charts, scheduling tests and preparing exam rooms.

Assists with examinations, procedures and lab tests.

May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.

May administer medications under the order of physicians or nurse practitioner, including vaccines and intramuscular and subcutaneous injections.

Communication and Documentation

Directs patient flow, assists with special procedures/treatments and completes requisitions.

Routes phone messages, patient questions and telephone communications to appropriate personnel.

Assists with care coordination tasks such as calling patients with test results, scheduling appointments, assisting with return calls, scheduling surgeries, diagnostic procedures and admissions, and monitoring new and return patient contacts, including scheduling and follow-up appointments.

Completes necessary paperwork and documentation in a timely manner.

Answers basic questions from patient/family regarding treatments, diagnosis and procedures.

May complete requisitions/orders per WashU guidelines.

Equipment and Supplies

Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.

Cleans and stocks exam rooms and sterilizes instruments.

Other Functions

Maintains required HIPAA compliance, maintains skills/competencies and participates in in‑services, staff programs, continuing education and cross‑training programs according to established standards and Washington University policies.

Complies with OSHA, state and federal regulatory sources/standards.

Participates in quality improvement activities to ensure appropriate clinical outcomes.

Performs other duties as assigned.

Working Conditions

Normal office environment.

Exposure to blood‑borne pathogens.

Requires protective devices.

Patient care setting.

Direct patient care setting.

Physical Effort

Typically sitting at desk or table.

Typically standing or walking.

Typically bending, crouching, or stooping.

Occasional lifting (25 lbs. or less).

Equipment

Office equipment.

Clinical/diagnostic equipment.

Education
High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications / Professional Licenses

Basic Life Support – American Heart Association, Basic Life Support – American Red Cross, Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA), Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA), Licensed Practical Nurse – Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse – Missouri Division of Professional Registration, Registered Medical Assistant (RMA) – American Medical Technologists (AMT), Registered Nurse – Illinois Department of Financial and Professional Regulation, Registered Nurse – Missouri Division of Professional Registration

Work Experience
Medical Assistant (2 Years)

Skills
Anatomy, Clinical Care, Communication, Cross‑Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs

Driver’s License
A driver's license is not required for this position.

Qualifications

Registered or Certified Medical Assistant with six months of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in‑person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In‑person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources.

Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.

Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).

Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).

Preferred Qualifications
No additional education unless stated elsewhere in the job posting.

Grade
C06-H

Salary Range
$17.34 - $25.40 / Hourly

Benefits

Up to 22 days of vacation, 10 recognized holidays, and sick time.

Competitive health insurance packages with priority appointments and lower copays/coinsurance.

Take advantage of our free Metro transit U‑Pass for eligible employees.

WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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