Summer 2026 IT Intern
Ulteig, Fargo, ND, United States
The Opportunity
Ulteig is seeking a motivated and customer-focused IT Support Intern to join our Helpdesk team. This internship offers hands‑on experience supporting IT infrastructure in a dynamic business environment. You'll play an essential role in resolving technical issues, assisting with system setups, and supporting daily IT operations. This role requires strong analytical thinking, time management, and a passion for delivering excellent customer service.
What You'll Do
Provide first-level support for computer, network, phone, and software issues
Perform logical analysis and troubleshooting for hardware and software problems
Support new computer installations and maintenance of existing systems
Assist with software installation, primarily on the Microsoft Platform
Set up and maintain printers and peripheral devices
Collaborate with Systems Administrators to complete tasks and projects
Perform duties related to file and print sharing across the network
What You'll Gain
Real‑world experience supporting end users in a corporate IT environment
Troubleshooting methodologies across hardware, software, and network systems
IT operations related to system maintenance, updates, and support services
Exposure to enterprise tools and platforms, including Windows Server and Exchange
Communication skills needed for effective technical support and team collaboration
What We Expect from You
Currently pursuing a degree in Computer Science or a related technical field
Previous Help Desk experience (preferred but not required)
Knowledge of the Microsoft Platform, including Windows XP/7/8.1/10, Windows Server 2003/2008/2012R2, Exchange 2010, Microsoft Office (2010/2013)
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access); additional software knowledge related to your area of specialization is a plus
Familiarity with AutoCAD is a plus
Strong communication, problem‑solving, and time management skills
Must be able to work full‑time during Summer 2026
Must have authorization to work permanently in the U.S.
We Offer Our Interns
Mentorship & Training
Competitive Pay, 401(K) eligibility, volunteer hours & sick time
Collaborative Environment
Innovative Culture
Additional Opportunity Details
Target Base Compensation Range for this role is $22-24/hr.
Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role, and comparison to other employees already in this role.
Ulteig is a Drug Free Workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Ulteig is seeking a motivated and customer-focused IT Support Intern to join our Helpdesk team. This internship offers hands‑on experience supporting IT infrastructure in a dynamic business environment. You'll play an essential role in resolving technical issues, assisting with system setups, and supporting daily IT operations. This role requires strong analytical thinking, time management, and a passion for delivering excellent customer service.
What You'll Do
Provide first-level support for computer, network, phone, and software issues
Perform logical analysis and troubleshooting for hardware and software problems
Support new computer installations and maintenance of existing systems
Assist with software installation, primarily on the Microsoft Platform
Set up and maintain printers and peripheral devices
Collaborate with Systems Administrators to complete tasks and projects
Perform duties related to file and print sharing across the network
What You'll Gain
Real‑world experience supporting end users in a corporate IT environment
Troubleshooting methodologies across hardware, software, and network systems
IT operations related to system maintenance, updates, and support services
Exposure to enterprise tools and platforms, including Windows Server and Exchange
Communication skills needed for effective technical support and team collaboration
What We Expect from You
Currently pursuing a degree in Computer Science or a related technical field
Previous Help Desk experience (preferred but not required)
Knowledge of the Microsoft Platform, including Windows XP/7/8.1/10, Windows Server 2003/2008/2012R2, Exchange 2010, Microsoft Office (2010/2013)
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access); additional software knowledge related to your area of specialization is a plus
Familiarity with AutoCAD is a plus
Strong communication, problem‑solving, and time management skills
Must be able to work full‑time during Summer 2026
Must have authorization to work permanently in the U.S.
We Offer Our Interns
Mentorship & Training
Competitive Pay, 401(K) eligibility, volunteer hours & sick time
Collaborative Environment
Innovative Culture
Additional Opportunity Details
Target Base Compensation Range for this role is $22-24/hr.
Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role, and comparison to other employees already in this role.
Ulteig is a Drug Free Workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr