Unit Clerk, FT, Days, Medical Surgery 3 South
University of Maryland Medical System, Baltimore, MD, United States
About UMMC
Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized academic medical center located in downtown Baltimore near the Inner Harbor and Camden Yards. Join a team where talent and innovation come together to advance patient care and make a real difference in the lives of those we serve.
About the Role
As a Unit Clerk, you will work under the direction of licensed professional nurses and/or the Clinical Manager to support the daily clerical and administrative operations of the nursing unit. You will play a key role in keeping the unit running smoothly by managing communications, maintaining accurate records, and delivering exceptional customer service — all while staying calm and organized in a fast-paced, multitasking environment.
Shift
Monday–Friday | 3:00 PM – 11:30 PM
Key Responsibilities
Serve as the communication hub of the nursing unit, answering patient call bells, notifying nursing staff of patient needs, and providing face-to-face follow-up as directed.
Initiate and maintain patient paper and electronic medical records with accuracy and attention to detail.
Perform clerical duties including faxing, copying, telephone and paging management, computer entry, and printer management.
Type and prepare unit documents such as staff meeting minutes, flyers, notices, and other materials as requested by the unit manager.
Process department mail and maintain reports, logs, and forms.
Print assignment sheets and patient lists including central lines and restraints to support the charge RN.
Demonstrate awareness of clinical priorities, STAT orders, and patient issues requiring immediate attention.
Assist with supply management and equipment maintenance, including placing HEMM, equipment, and supply orders and submitting broken equipment requests to Biomed.
Support cost containment by utilizing supplies efficiently, recording charges accurately, and maintaining productive work habits.
Assist the manager with audits including armband audits and safety rounds.
Maintain a log of patients who are off the unit for non-clinical reasons.
Maintain a clean, safe, and orderly environment.
Greet patients, physicians, visitors, and co‑workers warmly, introducing yourself and communicating in a polite, clear, and calm manner.
Support customer service activities including obtaining clerical materials for patient admissions and conducting customer service rounds under the direction of the nurse manager.
Participate in unit-based committees and unit activities as needed.
Education and Experience
High School Diploma or equivalent (GED) is required.
One year health care facility experience preferred.
Knowledge, Skills and Abilities
Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff.
Medical Terminology preferred.
Computer skills required; knowledge of Microsoft office to include Word and Outlook.
#J-18808-Ljbffr
Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized academic medical center located in downtown Baltimore near the Inner Harbor and Camden Yards. Join a team where talent and innovation come together to advance patient care and make a real difference in the lives of those we serve.
About the Role
As a Unit Clerk, you will work under the direction of licensed professional nurses and/or the Clinical Manager to support the daily clerical and administrative operations of the nursing unit. You will play a key role in keeping the unit running smoothly by managing communications, maintaining accurate records, and delivering exceptional customer service — all while staying calm and organized in a fast-paced, multitasking environment.
Shift
Monday–Friday | 3:00 PM – 11:30 PM
Key Responsibilities
Serve as the communication hub of the nursing unit, answering patient call bells, notifying nursing staff of patient needs, and providing face-to-face follow-up as directed.
Initiate and maintain patient paper and electronic medical records with accuracy and attention to detail.
Perform clerical duties including faxing, copying, telephone and paging management, computer entry, and printer management.
Type and prepare unit documents such as staff meeting minutes, flyers, notices, and other materials as requested by the unit manager.
Process department mail and maintain reports, logs, and forms.
Print assignment sheets and patient lists including central lines and restraints to support the charge RN.
Demonstrate awareness of clinical priorities, STAT orders, and patient issues requiring immediate attention.
Assist with supply management and equipment maintenance, including placing HEMM, equipment, and supply orders and submitting broken equipment requests to Biomed.
Support cost containment by utilizing supplies efficiently, recording charges accurately, and maintaining productive work habits.
Assist the manager with audits including armband audits and safety rounds.
Maintain a log of patients who are off the unit for non-clinical reasons.
Maintain a clean, safe, and orderly environment.
Greet patients, physicians, visitors, and co‑workers warmly, introducing yourself and communicating in a polite, clear, and calm manner.
Support customer service activities including obtaining clerical materials for patient admissions and conducting customer service rounds under the direction of the nurse manager.
Participate in unit-based committees and unit activities as needed.
Education and Experience
High School Diploma or equivalent (GED) is required.
One year health care facility experience preferred.
Knowledge, Skills and Abilities
Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff.
Medical Terminology preferred.
Computer skills required; knowledge of Microsoft office to include Word and Outlook.
#J-18808-Ljbffr