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Patient Care Coordinator

Shady Grove Fertility, Arlington, VA, United States


Build What Matters Most—Families, Futures, And Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
Our team members choose to build their career home at US Fertility because of the

hope we inspire in our patients , the

lives we help bring into the world , and the

culture of excellence we foster across our organization . We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
Through our national network of premier fertility centers—including

Shady Grove Fertility —we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Opportunity Overview

We have an immediate opening for an

Patient Care Coordinator

to join our team at

Shady Grove Fertility

in

Arlington, Virginia .
Schedule: Monday through Friday, 7:30 AM to 4:30 PM
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than

200 highly respected physicians nationwide

or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
In This Role, The Patient Care Coordinator Will

Assist with the clinical care of fertility patients
Provide patient/couple counseling, procedure teaching, communicates physician orders and instructions
Provide pre and post op education
Establish a compassionate environment by providing emotional and psychological support to patients and patients' families
Work independently to assure the program goals are achieved
Support and promote excellence in customer service
What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications And Skills Include

Excellent oral and written communication, interpersonal and customer service skills
High School Diploma or GED
Ability to work autonomously and in a team environment
Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required.
Minimum of one year of prior experience in healthcare and familiarity with medical terminology
More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.
What We Offer

US Fertility is proud to provide a

competitive, comprehensive benefits package

designed to support our team members—professionally and personally—across all employment types.
Full-Time Employees (30+ hours/week)

Medical, dental, and vision insurance
401(k) with company match
Tuition assistance and professional development support
Performance-based bonus opportunities
Generous paid time off, paid holidays, and paid parental leave
Life and disability benefits
Fertility Discount Program
Employee wellness and recognition programs
Part-Time Employees

401(k) with company match
Performance-based bonus opportunities
Employee wellness and recognition programs
Per Diem Employees

401(k) with company match
Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a

diverse workforce is essential

to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering

clinical, administrative, and operational career opportunities

at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact.

Take the next step in your career with US Fertility—and help shape the future of fertility care.

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