Medical Records Specialist - ON SITE
TEKsystems, Waukegan, IL, United States
Overview
This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations.
Key Responsibilities
Process ROI requests accurately and efficiently.
Maintain HIPAA compliance and patient privacy.
Provide exceptional customer service to patients and internal stakeholders.
Key Skills
Customer Service
Patient Facing Communication
Phone Handling
Attention to Detail
Reliability
Medical Records Experience
ROI Processing
Healthcare Environment Familiarity
Fax and Queue Management
Additional Qualifications
High school diploma or GED required.
Minimum of 2 years’ experience in a medical records department or similar setting preferred.
Proficiency in Microsoft Office applications is a must.
Must be able to use fax, copier, scanning machine.
Strong documentation, communication, and customer service skills.
Self-motivated, dependable, and able to work independently or as part of a team.
Proven ability to maintain productivity, utilization and quality performance standards.
Experience Level
Entry Level
Job Type & Location
Contract to Hire position based out of Waukegan, IL.
Pay and Benefits
Pay range: $21.00 - $21.00/hr.
Medical, dental & vision.
Critical Illness, Accident, and Hospital.
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
Life Insurance (Voluntary Life & AD&D for the employee and dependents).
Short and long-term disability.
Health Spending Account (HSA).
Transportation benefits.
Employee Assistance Program.
Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type
Fully onsite position in Waukegan, IL.
Application Deadline
This position is anticipated to close on Apr 30, 2026.
Equal Opportunity Statement
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations.
Key Responsibilities
Process ROI requests accurately and efficiently.
Maintain HIPAA compliance and patient privacy.
Provide exceptional customer service to patients and internal stakeholders.
Key Skills
Customer Service
Patient Facing Communication
Phone Handling
Attention to Detail
Reliability
Medical Records Experience
ROI Processing
Healthcare Environment Familiarity
Fax and Queue Management
Additional Qualifications
High school diploma or GED required.
Minimum of 2 years’ experience in a medical records department or similar setting preferred.
Proficiency in Microsoft Office applications is a must.
Must be able to use fax, copier, scanning machine.
Strong documentation, communication, and customer service skills.
Self-motivated, dependable, and able to work independently or as part of a team.
Proven ability to maintain productivity, utilization and quality performance standards.
Experience Level
Entry Level
Job Type & Location
Contract to Hire position based out of Waukegan, IL.
Pay and Benefits
Pay range: $21.00 - $21.00/hr.
Medical, dental & vision.
Critical Illness, Accident, and Hospital.
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
Life Insurance (Voluntary Life & AD&D for the employee and dependents).
Short and long-term disability.
Health Spending Account (HSA).
Transportation benefits.
Employee Assistance Program.
Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type
Fully onsite position in Waukegan, IL.
Application Deadline
This position is anticipated to close on Apr 30, 2026.
Equal Opportunity Statement
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr