Pharmacy Technician Specialty
UnityPoint Health, Urbandale, IA, United States
Specialty Pharmacy Technician
Sign-On Bonus:
$3,000
Shift:
Monday-Friday 8:30AM - 5PM
FTE:
1.0
Overview
Receives and processes prescription referrals for the Specialty Pharmacy, including data entry, insurance processing, and prior authorization completion for specialty medications. Understands pharmacy benefit and medical benefit claims submission processes for reimbursement. Communicates with patients, caregivers, insurance representatives, and healthcare team members to initiate and continue therapy.
Responsibilities
Assess individual patient needs and match them with UnityPoint at Home services; coordinate with the home care team as needed.
Process incoming prescription orders, verify benefits, and obtain authorization for specialty medications.
Run test claims through pharmacy software to determine insurance options; communicate results to patients, caregivers, and the healthcare team.
Specialize in specialty pharmacy services while maintaining basic knowledge of all service lines.
Initiate and coordinate prior authorization requests; follow up with third‑party payers.
Collect insurance information, run test claims, and obtain medical records for prior authorizations.
Re‑verify eligibility and benefits at the start of a new benefit year.
Provide customer service and coordinate medication delivery via calls, email, and messaging.
Use pharmacy dispensing software and electronic health records to manage patient information.
Maintain positive relationships with providers and referral sources.
Ensure excellent customer service and uphold high‑quality standards.
Stay informed about relevant regulations and maintain compliance.
Perform patient follow‑up calls as directed.
Participate in on‑call duties, including weekends and holidays.
Refer clinical questions to appropriate staff; perform other duties as required.
Maintain regular attendance and adhere to company mission, vision, and values.
Comply with OSHA, accreditation standards, risk‑management guidelines, and personnel policies.
Complete communication tasks promptly and professionally; stay informed about UnityPoint at Home programs and initiatives.
Qualifications
Education:
High school diploma or equivalent.
Experience:
One year of medical experience; preferably in community home health or pharmacy.
Licenses / Certifications
Nationally certified pharmacy technician registered with the Iowa Board of Pharmacy as a Certified Pharmacy Technician (or registered as technician trainee if not yet certified).
Registered Pharmacy Support.
Valid driver’s license for work‑related vehicle use.
Knowledge / Skills / Abilities
Strong interpersonal and customer‑service skills.
Strong problem‑solving skills, with prior customer‑service experience.
Basic knowledge of computer applications (e.g., Word, Excel) and operations.
Use of standard equipment to perform essential job functions.
Benefits include paid time off, parental leave, 401(k) matching, employee recognition program, dental and health insurance, paid holidays, short and long‑term disability, pet insurance, early access to earned wages, tuition reimbursement, and adoption assistance.
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Sign-On Bonus:
$3,000
Shift:
Monday-Friday 8:30AM - 5PM
FTE:
1.0
Overview
Receives and processes prescription referrals for the Specialty Pharmacy, including data entry, insurance processing, and prior authorization completion for specialty medications. Understands pharmacy benefit and medical benefit claims submission processes for reimbursement. Communicates with patients, caregivers, insurance representatives, and healthcare team members to initiate and continue therapy.
Responsibilities
Assess individual patient needs and match them with UnityPoint at Home services; coordinate with the home care team as needed.
Process incoming prescription orders, verify benefits, and obtain authorization for specialty medications.
Run test claims through pharmacy software to determine insurance options; communicate results to patients, caregivers, and the healthcare team.
Specialize in specialty pharmacy services while maintaining basic knowledge of all service lines.
Initiate and coordinate prior authorization requests; follow up with third‑party payers.
Collect insurance information, run test claims, and obtain medical records for prior authorizations.
Re‑verify eligibility and benefits at the start of a new benefit year.
Provide customer service and coordinate medication delivery via calls, email, and messaging.
Use pharmacy dispensing software and electronic health records to manage patient information.
Maintain positive relationships with providers and referral sources.
Ensure excellent customer service and uphold high‑quality standards.
Stay informed about relevant regulations and maintain compliance.
Perform patient follow‑up calls as directed.
Participate in on‑call duties, including weekends and holidays.
Refer clinical questions to appropriate staff; perform other duties as required.
Maintain regular attendance and adhere to company mission, vision, and values.
Comply with OSHA, accreditation standards, risk‑management guidelines, and personnel policies.
Complete communication tasks promptly and professionally; stay informed about UnityPoint at Home programs and initiatives.
Qualifications
Education:
High school diploma or equivalent.
Experience:
One year of medical experience; preferably in community home health or pharmacy.
Licenses / Certifications
Nationally certified pharmacy technician registered with the Iowa Board of Pharmacy as a Certified Pharmacy Technician (or registered as technician trainee if not yet certified).
Registered Pharmacy Support.
Valid driver’s license for work‑related vehicle use.
Knowledge / Skills / Abilities
Strong interpersonal and customer‑service skills.
Strong problem‑solving skills, with prior customer‑service experience.
Basic knowledge of computer applications (e.g., Word, Excel) and operations.
Use of standard equipment to perform essential job functions.
Benefits include paid time off, parental leave, 401(k) matching, employee recognition program, dental and health insurance, paid holidays, short and long‑term disability, pet insurance, early access to earned wages, tuition reimbursement, and adoption assistance.
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