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Medical Receptionist

American Family Care, Mc Calla, AL, United States


Urgent Care Front Desk Insurance & Billing

– guaranteed at least 36 hours per week

Benefits

401(k) with matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Perks & Benefits

Medical, Dental & Vision Insurance (available after 30 days)

Mental Health & Prescription Coverage

Health Savings Account (HSA) with employer contributions

Short & Long‑Term Disability + Life Insurance

401(k) with Employer Match

Paid Time Off starting at 152 hours/year

Employee Assistance Program (free counseling sessions)

Uniform Allowance + Verizon Discount and more

Responsibilities

Master insurance verification before services are provided, prevent claim denials, and maximize revenue capture.

Explain medical costs, billing processes, and insurance complexities clearly to patients.

Identify and resolve insurance discrepancies and billing issues proactively.

Deliver exceptional patient service, especially during financial conversations.

Greet patients warmly and maintain the clinic’s professional image.

Process payments, schedule appointments, and manage patient check‑ins efficiently.

Maintain organized records and strictly follow HIPAA regulations.

Qualifications

Experience with insurance verification and medical billing (required).

Ability to explain complex insurance concepts to patients with empathy and clarity.

Detail‑oriented with strong accuracy in data handling.

Previous role as Medical Receptionist, Administrative Assistant, or similar in a medical office.

Proficiency with medical billing software and EMR systems.

Excellent problem‑solving skills and ability to find mutually beneficial billing solutions.

Positive attitude even when handling challenging financial conversations.

High school diploma required; X‑Ray Technician, Medical Assistant, or related certification a plus.

Compensation
Pay range: $18.00–$22.00 per hour, based on experience, skills, education, and other factors.

Location & Schedule
Location: State‑of‑the‑art urgent care facility. Schedule: Full‑time with flexible shifts, including evenings and weekends.

Equal Opportunity Employer
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law.

AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. Contact recruiters@americanfamilycare.com to request accommodation.

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