Lead Field Service Tech II - Install, Configure & Train

Medium is looking for a dedicated Field Service Technician II to join our team in Des Moines, Iowa. In this role, you'll be responsible for executing Level I installer responsibilities while leading installation teams, configuring devices, and delivering customer training. The ideal candidate should demonstrate excellent organizational skills and be fully accountable for project scopes and service expectations. This role is essential for effectively managing service tickets and ensuring customer satisfaction.
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