Front Desk Patient Services Representative
Master Center for Addiction Medicine, Gloucester, VA, United States
Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today.
Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team, as well! Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them – by helping each one find his or her way to lifelong recovery.
Front Desk Duties and Responsibilities:
Answering and responding to phone calls
Refer new patients to intake
Schedule and confirm appointments
Verify insurance and enter structured data
Scan documents to patient’s medical records
Check patients in and out
Collect co‑pays, deductibles, co‑insurances, and past‑due balances
Provide excellent customer service to patients, employees, and vendors
Minimum Qualifications:
1 year of customer service experience
Skills and Behaviors:
Medical office experience
Experience on the phone with customers
Experience using an EMR
Experience using computers and software
A comprehensive benefits package is offered to full‑time employees.
Job Type: Full‑time
Location: Gloucester, VA
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Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team, as well! Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them – by helping each one find his or her way to lifelong recovery.
Front Desk Duties and Responsibilities:
Answering and responding to phone calls
Refer new patients to intake
Schedule and confirm appointments
Verify insurance and enter structured data
Scan documents to patient’s medical records
Check patients in and out
Collect co‑pays, deductibles, co‑insurances, and past‑due balances
Provide excellent customer service to patients, employees, and vendors
Minimum Qualifications:
1 year of customer service experience
Skills and Behaviors:
Medical office experience
Experience on the phone with customers
Experience using an EMR
Experience using computers and software
A comprehensive benefits package is offered to full‑time employees.
Job Type: Full‑time
Location: Gloucester, VA
#J-18808-Ljbffr