Housekeeping Office Coordinator
Omni Hotels & Resorts, Hot Springs, VA, United States
The Omni Homestead Resort, 1766 Homestead Drive, Hot Springs, Virginia, United States of America
Overview
The Housekeeping Office Coordinator will coordinate the work assignments for the housekeeping staff, including but not limited to room attendants, housepersons, turndown attendants, each day and answer guests and associate calls and dispatch work tickets appropriately. They are responsible for day-to-day office operations for the housekeeping department.
Responsibilities
Open and close housekeeping department daily
Work with Loss Prevention to maintain lost and found records
Dispatch all calls to appropriate discipline
Communicate effectively with all departments, including engineering
Respond to all phone calls/requests from guests and other departments
Monitor computer system
Maintain clear and efficient communication with the front desk
Maintain cleanliness and organization in department
Walk the floors and inspect guest rooms
Qualifications
Must be able to read, write, and communicate in fluent English
Ability to work days, afternoons, weekends, and holidays
Must possess basic computational ability
Must have computer skills
Previous experience as a coordinator and/or answering phones strongly preferred
Bi-lingual in Spanish preferred
EEO Statement
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
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Overview
The Housekeeping Office Coordinator will coordinate the work assignments for the housekeeping staff, including but not limited to room attendants, housepersons, turndown attendants, each day and answer guests and associate calls and dispatch work tickets appropriately. They are responsible for day-to-day office operations for the housekeeping department.
Responsibilities
Open and close housekeeping department daily
Work with Loss Prevention to maintain lost and found records
Dispatch all calls to appropriate discipline
Communicate effectively with all departments, including engineering
Respond to all phone calls/requests from guests and other departments
Monitor computer system
Maintain clear and efficient communication with the front desk
Maintain cleanliness and organization in department
Walk the floors and inspect guest rooms
Qualifications
Must be able to read, write, and communicate in fluent English
Ability to work days, afternoons, weekends, and holidays
Must possess basic computational ability
Must have computer skills
Previous experience as a coordinator and/or answering phones strongly preferred
Bi-lingual in Spanish preferred
EEO Statement
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
#J-18808-Ljbffr