ADMINISTRATION - CSR/Dispatch
Custom Air, Inc., Sarasota, FL, United States
Custom Air & Plumbing, 5338 Pinkney Avenue, Sarasota, Florida, United States of America
Job Description
Posted Thursday, April 23, 2026 at 4:00 AM
Be the Friendly Voice of Custom Air & Plumbing
At Custom Air & Plumbing, great service starts the moment a customer reaches out. We’re looking for a
Customer Service Representative
who enjoys helping people, solving problems, and keeping things organized in a fast-paced environment.
If you’re someone who thrives on delivering excellent customer experiences and being part of a supportive team, this could be the perfect role for you.
What You’ll Do
As a Customer Service Representative, you’ll be the first point of contact for customers and play a key role in keeping our service team running smoothly.
Answer incoming customer calls and respond to inquiries professionally
Schedule service, maintenance, and installation appointments
Dispatch and coordinate technicians to meet customer needs
Provide clear communication to customers regarding appointments and services
Enter and update customer information in the scheduling system
Assist with follow-ups, confirmations, and service reminders
Support technicians and office staff to ensure smooth daily operations
Deliver a positive, professional experience with every customer interaction
What Makes You a Great Fit
We’re looking for someone who is friendly, organized, and enjoys helping others.
Previous
customer service or call center experience
preferred
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable using computer systems and scheduling software
Positive attitude and team-oriented mindset
Problem-solving skills and attention to detail
Experience in
home services (HVAC, plumbing, electrical)
is a plus but not required
Opportunity to grow within a stable and growing company
Competitive pay
Training and development opportunities
Ready to Join Our Team?
If you enjoy helping people and want to be part of a company that values great service and teamwork, Custom Air & Plumbing would love to hear from you.
Apply today and become part of a team dedicated to delivering comfort and quality service to our customers.
Equal Opportunity Employer
Custom Air & Plumbing is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
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Job Description
Posted Thursday, April 23, 2026 at 4:00 AM
Be the Friendly Voice of Custom Air & Plumbing
At Custom Air & Plumbing, great service starts the moment a customer reaches out. We’re looking for a
Customer Service Representative
who enjoys helping people, solving problems, and keeping things organized in a fast-paced environment.
If you’re someone who thrives on delivering excellent customer experiences and being part of a supportive team, this could be the perfect role for you.
What You’ll Do
As a Customer Service Representative, you’ll be the first point of contact for customers and play a key role in keeping our service team running smoothly.
Answer incoming customer calls and respond to inquiries professionally
Schedule service, maintenance, and installation appointments
Dispatch and coordinate technicians to meet customer needs
Provide clear communication to customers regarding appointments and services
Enter and update customer information in the scheduling system
Assist with follow-ups, confirmations, and service reminders
Support technicians and office staff to ensure smooth daily operations
Deliver a positive, professional experience with every customer interaction
What Makes You a Great Fit
We’re looking for someone who is friendly, organized, and enjoys helping others.
Previous
customer service or call center experience
preferred
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable using computer systems and scheduling software
Positive attitude and team-oriented mindset
Problem-solving skills and attention to detail
Experience in
home services (HVAC, plumbing, electrical)
is a plus but not required
Opportunity to grow within a stable and growing company
Competitive pay
Training and development opportunities
Ready to Join Our Team?
If you enjoy helping people and want to be part of a company that values great service and teamwork, Custom Air & Plumbing would love to hear from you.
Apply today and become part of a team dedicated to delivering comfort and quality service to our customers.
Equal Opportunity Employer
Custom Air & Plumbing is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
#J-18808-Ljbffr