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HPT in Training

Ncaocr, Raleigh, NC, United States


**Highway Patrol Telecommunicator Trainee** starting salary= **$40,343**, regardless of education or experience level. Candidates who have recent prior experience working as a North Carolina State Highway Patrol Telecommunicator within the last three (3) years (36 months) may be eligible for a higher starting rate based on that experience.**Click**

**to** **learn** **about** **employee** **perks** **and** **benefits****Click**

**to** **see** **the** **Total** **Compensation** **Calculator*** ## Assess and coordinate emergency responses by evaluating reported situations, determining necessary response activities, and deploying appropriate resources.* ## Support critical operations involving officer safety, SHP Aviation Mission emergencies, severe weather events, rescue operations, transportation of nuclear fuel, fixed nuclear facility incidents, terrorist threats, and homeland security concerns.* ## Receive, solicit, and prioritize information from various sources—including the public, law enforcement, and state/federal authorities—to manage emergency and non-emergency communications.* ## Identify and evaluate potential risks to responding law enforcement units using effective listening skills and public safety technology systems such as the Criminal Intelligence Information System (CIIS).* ## Operate a variety of communication and technology systems including:

+ ## Computer-Aided Dispatch (CAD)

+ ## TTY/TTD systems

+ ## Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Form Flow)

+ ## Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Form Flow)

+ ## Internet and Intranet applications, Omnixx, and mapping programsCandidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred: * ## Extensive knowledge of Federal Communications Commission (FCC) and Division of Criminal Information (DCI) rules and regulations governing the transmission of radio communications.* ## Ability to make decisions in critical life-and-death situations and process a large volume of information in a short period of time.* ## Experience using radio equipment in an emergency response setting (such as police, fire, EMS, military) or in an emergency communications center.* ## Experience receiving and transmitting communication messages of a critical nature.* ## Experience in reading paper maps and/or using mapping programs (e.g. Google/Bing
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