Health Outreach EMT/Medical Assistant - HOP Coordinator - 10897
Color Genomics, Inc., Denver, CO, United States
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.
Essential Job Functions
Program & Vehicle Operations
Safely drive the HOP mobile medical unit (40 ft RV) to and from assigned service locations, ensuring timely and safe transport.
Oversee setup and breakdown of the unit at sites; maintain cleanliness and readiness of the vehicle.
Monitor and complete scheduled maintenance (weekly, monthly, annual); maintain accurate maintenance records.
Oversee daily operations of the HOP program, including scheduling, site coordination, and community/provider relations.
Serve as liaison between the Stout Street Health Center and community HOP sites.
Training & Staff Support
Oversee training and orientation for new Client Access Representatives and HOP staff, including scheduling, insurance verification, phones, and EHR use.
Shadow and coach new hires to ensure task accuracy and provide constructive feedback.
Empower staff to troubleshoot issues independently using established training resources and standard work.
Maintain and update the HOP training manual; train staff on mobile unit operations and safe driving practices.
Clinic Flow & Coverage
Facilitate client flow through active schedule management; support opening and closing of assigned clinics.
Provide coverage for staff shortages, including breaks, lunches, and vacations.
Assist the HOP Program Manager with provider and staff scheduling.
Client Communication & Services
Communicate with clients via phone, patient portal, or email to address concerns and inquiries.
Assist patients with scheduling and navigation to Stout Street Health Center services not accessible on the HOP.
Actively participate in identifying homeless and at-risk individuals/families and connecting them with health and community resources.
Facilitate access to behavioral health and other integrated health services.
Medical Assistant Support (as trained/credentialed)
Record patient demographics, medical histories, vitals, and chief complaints in the EHR.
Perform venipuncture, obtain specimens, and conduct laboratory tests (e.g., urinalysis, HCG, hematocrits, glucoses).
Conduct basic medical office procedures (pulse oximetry, peak flow, EKG, hearing/vision screening).
Administer immunizations per clinic protocol; document in NextGen/CIIS.
Assist providers and Behavioral Health Professionals with patient check‑ins, assessments, and care.
Ensure accurate documentation of all visits and patient histories in the EHR.
Administrative Support & Compliance
Support revenue cycle functions, including insurance verifications and billing corrections.
Assist management with audit follow‑up, special projects, and operational implementation.
Order and maintain medical supplies, pharmaceuticals, and stock levels for the mobile unit.
Ensure adherence to OSHA, HIPAA, and organizational safety standards.
Maintain compliance with COVID‑19 vaccination requirements, as defined by CDC and local health authorities.
Ensure timely & accurate use of all company systems as required while maintaining complete, up‑to‑date records.
Perform other job duties as assigned.
Qualifications Summary
Education
High school diploma or equivalent required.
Certification in Basic Life Support (CPR) required.
EMT or Medical Assistant (MA) certification required.
Experience
Minimum of 1 year of customer service or front desk experience in a medical office setting required.
At least 2 years of experience as a Medical Assistant in a hospital or large clinical setting preferred; experience with underserved or indigent populations strongly preferred.
1 year of administrative or program coordination experience required; nonprofit experience preferred.
Large RV or vehicle driving experience strongly preferred.
Job Competencies
Proficiency in EHR and medical office software; commitment to continuous learning.
Strong organizational skills, with ability to manage scheduling, logistics, and supply inventory.
Effective communication and relationship‑building skills with diverse and marginalized populations.
Ability to train, mentor, and support staff in both clinical and administrative tasks.
Strong problem‑solving and multitasking abilities in a fast‑paced environment.
Bilingual (English/Spanish) preferred.
Additional Requirement
Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.
Coalition Benefits
Choice of HMO or PPO health insurance coverage options: full‑time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same‑and opposite‑sex domestic partner coverage.
Choice of dental insurance or discount plan.
Vision insurance.
Flexible spending accounts for health care / dependent care / parking expenses.
Free basic life and AD&D insurance coverage.
Employee Assistance Program, a problem‑solving resource available to you and your household members.
Dollar‑for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year vesting.
Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.
$22.76 - $26.77 an hour. WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE.
NOTE:
In order to ensure that our consumers receive the best possible care, the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance. Please note that a start date will be scheduled once credentialing and privileging is complete.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Colorado Coalition for the Homeless is committed to delivering services, making employment‑related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.
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Essential Job Functions
Program & Vehicle Operations
Safely drive the HOP mobile medical unit (40 ft RV) to and from assigned service locations, ensuring timely and safe transport.
Oversee setup and breakdown of the unit at sites; maintain cleanliness and readiness of the vehicle.
Monitor and complete scheduled maintenance (weekly, monthly, annual); maintain accurate maintenance records.
Oversee daily operations of the HOP program, including scheduling, site coordination, and community/provider relations.
Serve as liaison between the Stout Street Health Center and community HOP sites.
Training & Staff Support
Oversee training and orientation for new Client Access Representatives and HOP staff, including scheduling, insurance verification, phones, and EHR use.
Shadow and coach new hires to ensure task accuracy and provide constructive feedback.
Empower staff to troubleshoot issues independently using established training resources and standard work.
Maintain and update the HOP training manual; train staff on mobile unit operations and safe driving practices.
Clinic Flow & Coverage
Facilitate client flow through active schedule management; support opening and closing of assigned clinics.
Provide coverage for staff shortages, including breaks, lunches, and vacations.
Assist the HOP Program Manager with provider and staff scheduling.
Client Communication & Services
Communicate with clients via phone, patient portal, or email to address concerns and inquiries.
Assist patients with scheduling and navigation to Stout Street Health Center services not accessible on the HOP.
Actively participate in identifying homeless and at-risk individuals/families and connecting them with health and community resources.
Facilitate access to behavioral health and other integrated health services.
Medical Assistant Support (as trained/credentialed)
Record patient demographics, medical histories, vitals, and chief complaints in the EHR.
Perform venipuncture, obtain specimens, and conduct laboratory tests (e.g., urinalysis, HCG, hematocrits, glucoses).
Conduct basic medical office procedures (pulse oximetry, peak flow, EKG, hearing/vision screening).
Administer immunizations per clinic protocol; document in NextGen/CIIS.
Assist providers and Behavioral Health Professionals with patient check‑ins, assessments, and care.
Ensure accurate documentation of all visits and patient histories in the EHR.
Administrative Support & Compliance
Support revenue cycle functions, including insurance verifications and billing corrections.
Assist management with audit follow‑up, special projects, and operational implementation.
Order and maintain medical supplies, pharmaceuticals, and stock levels for the mobile unit.
Ensure adherence to OSHA, HIPAA, and organizational safety standards.
Maintain compliance with COVID‑19 vaccination requirements, as defined by CDC and local health authorities.
Ensure timely & accurate use of all company systems as required while maintaining complete, up‑to‑date records.
Perform other job duties as assigned.
Qualifications Summary
Education
High school diploma or equivalent required.
Certification in Basic Life Support (CPR) required.
EMT or Medical Assistant (MA) certification required.
Experience
Minimum of 1 year of customer service or front desk experience in a medical office setting required.
At least 2 years of experience as a Medical Assistant in a hospital or large clinical setting preferred; experience with underserved or indigent populations strongly preferred.
1 year of administrative or program coordination experience required; nonprofit experience preferred.
Large RV or vehicle driving experience strongly preferred.
Job Competencies
Proficiency in EHR and medical office software; commitment to continuous learning.
Strong organizational skills, with ability to manage scheduling, logistics, and supply inventory.
Effective communication and relationship‑building skills with diverse and marginalized populations.
Ability to train, mentor, and support staff in both clinical and administrative tasks.
Strong problem‑solving and multitasking abilities in a fast‑paced environment.
Bilingual (English/Spanish) preferred.
Additional Requirement
Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.
Coalition Benefits
Choice of HMO or PPO health insurance coverage options: full‑time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same‑and opposite‑sex domestic partner coverage.
Choice of dental insurance or discount plan.
Vision insurance.
Flexible spending accounts for health care / dependent care / parking expenses.
Free basic life and AD&D insurance coverage.
Employee Assistance Program, a problem‑solving resource available to you and your household members.
Dollar‑for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year vesting.
Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.
$22.76 - $26.77 an hour. WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE.
NOTE:
In order to ensure that our consumers receive the best possible care, the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance. Please note that a start date will be scheduled once credentialing and privileging is complete.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Colorado Coalition for the Homeless is committed to delivering services, making employment‑related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.
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