Teller
Byline Bank, Berwyn, IL, United States
About Byline Bank
Headquartered in Chicago, Byline Bank is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors, and consumers. The bank has approximately $9.6 billion in assets and operates 46 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top Small Business Administration lenders in the United States. Byline Bank is an FDIC member and an Equal Housing Lender.
About The Opportunity
The Teller role is a client-focused position responsible for interacting with customers and delivering a high level of customer service by processing transactions, promoting the bank’s products, and maintaining accurate cash balances.
Duties And Responsibilities
Customer Service
Adheres to service standards and expectations.
Answers branch phone and electronic inquiries according to Bank etiquette.
Provides service to all customers, following service guidelines.
Maintains positive relationships with customers and employees.
Sales
Meets or exceeds monthly sales goals for assigned products and services.
Demonstrates in-depth product knowledge.
Identifies cross‑selling opportunities and makes referrals.
Operational Responsibilities
Organizes and balances the cash drawer daily.
Follows policy for deposits, withdrawals, check cashing, tax payments, traveler’s checks, cash advances, etc.
Safeguards customer information and adheres to the Privacy Policy.
Follows branch security and opening/closing procedures.
Performs proper batching, re‑verification, and records accurate account numbers.
Completes all other duties as assigned.
Qualifications
High School degree or GED required.
Excellent customer service and oral communication skills.
Previous cash handling or teller experience preferred.
Previous retail experience preferred.
Bilingual in Spanish/English or Polish/English preferred at select locations.
Strong knowledge of Microsoft Office preferred.
Physical Demands/Work Environment
The role is conducted in an office setting with frequent sitting, walking, and standing. Occasional climbing, stooping, kneeling, crouching, and balancing are required. The position involves frequent use of eye, hand, and finger coordination with office equipment. Candidates must be able to lift up to 30 pounds.
Compensation & Benefits
The targeted hourly range is $18.00 to $20.00. Byline Bank offers competitive salary bands, medical, dental, vision, disability, 401(k), paid time off, and discretionary bonuses. The compensation package may vary based on skill set, experience, and location.
Additional Information
Byline Bank is an Equal Opportunity Employment/affirmative action employer. All employment decisions are made on the basis of business needs, job requirements, and individual qualifications without regard to race, color, religion, national origin, sex, age, disability, or any other status protected by law. Byline Bank will not tolerate discrimination or harassment and will provide reasonable accommodations for applicants with disabilities. The role is not eligible for visa sponsorship.
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Headquartered in Chicago, Byline Bank is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors, and consumers. The bank has approximately $9.6 billion in assets and operates 46 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top Small Business Administration lenders in the United States. Byline Bank is an FDIC member and an Equal Housing Lender.
About The Opportunity
The Teller role is a client-focused position responsible for interacting with customers and delivering a high level of customer service by processing transactions, promoting the bank’s products, and maintaining accurate cash balances.
Duties And Responsibilities
Customer Service
Adheres to service standards and expectations.
Answers branch phone and electronic inquiries according to Bank etiquette.
Provides service to all customers, following service guidelines.
Maintains positive relationships with customers and employees.
Sales
Meets or exceeds monthly sales goals for assigned products and services.
Demonstrates in-depth product knowledge.
Identifies cross‑selling opportunities and makes referrals.
Operational Responsibilities
Organizes and balances the cash drawer daily.
Follows policy for deposits, withdrawals, check cashing, tax payments, traveler’s checks, cash advances, etc.
Safeguards customer information and adheres to the Privacy Policy.
Follows branch security and opening/closing procedures.
Performs proper batching, re‑verification, and records accurate account numbers.
Completes all other duties as assigned.
Qualifications
High School degree or GED required.
Excellent customer service and oral communication skills.
Previous cash handling or teller experience preferred.
Previous retail experience preferred.
Bilingual in Spanish/English or Polish/English preferred at select locations.
Strong knowledge of Microsoft Office preferred.
Physical Demands/Work Environment
The role is conducted in an office setting with frequent sitting, walking, and standing. Occasional climbing, stooping, kneeling, crouching, and balancing are required. The position involves frequent use of eye, hand, and finger coordination with office equipment. Candidates must be able to lift up to 30 pounds.
Compensation & Benefits
The targeted hourly range is $18.00 to $20.00. Byline Bank offers competitive salary bands, medical, dental, vision, disability, 401(k), paid time off, and discretionary bonuses. The compensation package may vary based on skill set, experience, and location.
Additional Information
Byline Bank is an Equal Opportunity Employment/affirmative action employer. All employment decisions are made on the basis of business needs, job requirements, and individual qualifications without regard to race, color, religion, national origin, sex, age, disability, or any other status protected by law. Byline Bank will not tolerate discrimination or harassment and will provide reasonable accommodations for applicants with disabilities. The role is not eligible for visa sponsorship.
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