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Loan Officer Assistant

Primis Bank, Corpus Christi, TX, United States


Position Summary
The Loan Officer Assistant will work directly alongside licensed loan officers to help maximize productivity. They support loan officers during the loan origination process and perform daily administrative duties accurately and in an organized manner. Responsible for ensuring borrowers fully understand the financial implications and responsibilities involved in taking out a loan and for making sure they complete their applications correctly.

Essential Functions

Assist loan officers with the loan application process.

Initial client intake, loan operating system set‑up, documentation gathering, electronic sorting and filing, income calculation, loan structuring, credit analysis and pre‑underwriting, order employment verifications, order appraisal reports, run automated underwriting engines.

Review and prepare documents for clients in a timely manner.

Documentation follow‑up and tracking (contacting borrowers, title companies, real estate offices, appraisers, lenders, etc.).

Manage day‑to‑day branch operations, e.g., scheduling, training, and administration of policies/procedures.

Maintain regular, reliable, and predictable attendance.

Marginal Functions

Comply with industry‑related regulations, requirements, and state/federal laws applicable to the duties of this position.

Oversee distribution of marketing materials in the branch.

Maintain social media marketing for the assigned branch.

Maintain promotional materials inventory.

Maintain and update knowledge on all products and programs.

Verify that applicants have completed their paperwork correctly and obtain missing information if necessary.

Follow up on credit checks and prepare cost estimates for borrowers.

Communicate with new and existing clients regarding loan opportunities.

Perform data entry and other office duties as needed.

Manage the pipeline with the processing team to ensure timely closings.

Maintain appropriate stock of office supplies for the assigned branch.

Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including the Bank Secrecy Act, SAR, CTR, FACT Act, Community Reinvestment Act, EEO, and fair employment practices.

Perform all other duties as assigned.

Minimum Educational & Experience Requirements

High school diploma or equivalent required.

A minimum of 3 years’ experience as a loan officer or similar role.

Previous experience in retail residential mortgage loan originations preferred.

Minimum Skill Requirements

Basic knowledge of loan programs.

Ability to credit qualify borrowers.

Ability to work with a diverse base of contacts (loan officers, clients, agents, lenders, title companies, etc.).

Professional and effective verbal and written communication skills.

High degree of detail orientation.

Strong organizational skills.

Ability to work independently with minimal supervision.

Proficiency with MS Office.

Physical Demands
In an 8‑hour workday, “occasional” equals 1% to 33%, “frequent” equals 34% to 66%, and “continuous” equals 67% to 100%. Some duties are performed monthly, annually, or sporadically throughout the year and are essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position, if the accommodation does not impose an undue hardship that would require significant difficulty or expense.

Continuous stationary position at a desktop computer.

Continuous repetitive use of hands/arms, especially typing, writing, phone and computer use.

Continuous communication: verbal and written, in‑person, phone and electronic.

Work Environment

Office environment; remote and hybrid flexibility if determined by management.

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