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Service Technician (1813 - Raleigh, North Carolina)

Drucker + Falk, LLC, Raleigh, NC, United States


Overview
The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make‑ready repairs to all vacant units prior to move‑in. HVAC certified preferred.

Essential Duties and Responsibilities

Perform repairs to make‑ready units in a timely manner.

Responsible for 24‑hour on‑call as scheduled by the Service Manager; respond to on‑call paging.

Assist the Service Manager or Housekeeper with their work if necessary.

Assist the Grounds personnel with trashing out units if necessary.

Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.

Inspect property for improvements and repairs and review with the Service Manager.

Perform work order requests and maintenance requests.

Ensure that the grounds are free of litter at all times.

Operate and perform scheduled maintenance properly on all equipment.

Know the location of gas and water meter emergency cut‑offs, all apartment and fixture cut‑offs, and sewer clean‑outs.

Paint interior and exterior when required.

Assist the Property Manager or other staff members when requested.

Perform work orders with a “same day completion” focus.

Review work orders with the Service Manager on a daily basis.

Adhere to policies outlined in the Employee Handbook.

Maintain the maintenance shop clean and in order at all times.

Be immediately available in the event of snow.

Follow the Maintenance General Operating Policies.

Maintain a professional appearance in uniform and display a good attitude and personal hygiene at all times.

Work well with other staff members and show team spirit.

Be cooperative in helping at another site when needed and be flexible to transfer to another property if required.

Perform other duties as assigned.

Qualifications

HVAC skills – CFC certification.

CPO certification preferred.

Plumbing, electrical, carpentry skills.

Knowledge of SDS and OSHA.

608 Refrigerant Certification preferred; training will be provided if necessary.

Working Conditions

Position may require night and weekend work.

Required to be on call.

Duties performed both inside and outside, even in extreme temperatures below 32°F and above 100°F.

Education and Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or an equivalent combination of education and experience.

Certificates, Licenses, Registrations
Current driver’s license; CFC Certificate where needed.

Other Skills and Abilities
HVAC, plumbing, carpentry, electrical skills; pool certification if required.

Other Qualifications
Knowledge of OSHA regulations, MSDS standards.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. While performing the duties, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; sit; climb or balance; stoop, kneel, crouch, or crawl; taste or smell; frequently lift and/or move up to 100 pounds. Specific vision abilities required include peripheral vision and depth perception.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made. While performing the duties, the employee is regularly exposed to moving mechanical parts, toxic or caustic chemicals, outside weather conditions, electrical shock risk, wet or humid conditions, high precarious places, fumes or airborne particles, extreme cold, extreme heat, vibration, and moderate noise levels.

Benefits
Competitive Benefits to include Health, Dental, Life, 401(k), Employee Assistance Program, Long‑Term Disability, Vacation and Sick Leave.

EEO Statement
EOE/ Drug Free Workplace

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