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Dental Office Assistant

Heartland Dental, Boyette, FL, United States


Front Desk Business Assistant – 1,500 Signing Bonus
Pavilion Crossing Dental Care, 3711 US Hwy 301 S, Riverview FL 33578

Work Schedule – No Weekends

Monday: 7:30 am – 5:00 pm

Tuesday: 7:30 am – 5:00 pm

Wednesday: 8:30 am – 5:00 pm

Thursday: 6:30 am – 3:00 pm

Every other Friday: 8:00 am – 12:00 pm

Responsibilities

Greet and welcome patients as they enter the office to create a great first impression.

Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.

Utilize Dentrix for patient scheduling and records.

Schedule and confirm appointments for multiple providers.

File patient insurance claims, verify benefits, and follow up on outstanding claims.

Post insurance and patient payments and process accounts receivable.

Review treatment plan fees and payment options with patients.

Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Benefits

Health insurance, retirement savings plans, six paid holidays, and paid time off.

Front‑loaded education and training to develop your full potential.

Opportunity to be part of a secure company with 20+ years of industry experience and unlimited growth potential.

Access to on‑demand Daily Pay.

Minimum Qualifications

Experience working in a fast‑paced, customer‑centric environment.

Excellent communication and organizational skills.

Regular HIPAA training and ability to protect PHI.

Preferred Experience

At least 1 year in a dental or medical setting.

At least 1 year experience with insurance billing and accounts receivable.

Experience with Dentrix or other dental software.

Physical Requirements

Ability to perform essential duties with or without reasonable accommodation.

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Availability for virtual training sessions or in‑person training periodically.

Required tuberculosis test for all new hires in dental office positions (not applicable in FL & TN).

Equal Opportunity Employment
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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