Seasonal Return Agent - Jackson Airport
National Car Rental, Pearl, MS, United States
Overview
Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
Pay : $14.00 / hour. Location: The Jackson Airport – 100 International Drive Jackson, MS 93208.
Seasonal window : May 1, 2026 – October 1, 2026, maximum 180 days per season.
Schedules
Sun‑Thu 6am‑4pm
Mon‑Fri 6am‑4pm
Responsibilities
Greet customers using prescribed dialogue.
Remind customers to check for personal belongings.
Identify any items found in the vehicle, tag with unit number, date, time, and turn them into lost and found.
Advise and review rental charges; provide accurate receipt.
Provide information in a professional and courteous manner regarding transportation to the airport terminal.
Thank customers using prescribed dialogue.
Inquire about service, satisfaction, and document dissatisfaction.
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
Determine if vehicle is being returned with a full tank of gas using proper statement.
Complete a service alert for any mechanical or body damage communicated by customers.
Identify vehicles on system hold for turnback, time or mileage, recall, or other special lock and verify their movement to the proper lot location.
Identify and tag vehicles flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Keep lot organized for ease of access and traffic flow.
Seek to improve job performance through self‑assessment, skill development, training and goal setting.
Maintain regular and reliable attendance and punctuality.
Perform miscellaneous job‑related duties as assigned.
Qualifications
Minimum 2 years of continuous customer service or sales experience in retail, guest services, or administrative support.
Seasonal position; may work up to 180 days during the defined season.
Valid driver’s license with no more than 2 moving violations or at‑fault accidents within past 3 years; no more than 1 excessive speeding violation in the last 3 years.
No DUI/DWI convictions on driving record within past 5 years.
Authorized to work in the United States without need for sponsorship now or in the future.
At least 18 years old.
High School Diploma or GED required.
Equal Opportunity Employer. Veterans, persons with disabilities, and people of all backgrounds are encouraged to apply.
#J-18808-Ljbffr
Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
Pay : $14.00 / hour. Location: The Jackson Airport – 100 International Drive Jackson, MS 93208.
Seasonal window : May 1, 2026 – October 1, 2026, maximum 180 days per season.
Schedules
Sun‑Thu 6am‑4pm
Mon‑Fri 6am‑4pm
Responsibilities
Greet customers using prescribed dialogue.
Remind customers to check for personal belongings.
Identify any items found in the vehicle, tag with unit number, date, time, and turn them into lost and found.
Advise and review rental charges; provide accurate receipt.
Provide information in a professional and courteous manner regarding transportation to the airport terminal.
Thank customers using prescribed dialogue.
Inquire about service, satisfaction, and document dissatisfaction.
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
Determine if vehicle is being returned with a full tank of gas using proper statement.
Complete a service alert for any mechanical or body damage communicated by customers.
Identify vehicles on system hold for turnback, time or mileage, recall, or other special lock and verify their movement to the proper lot location.
Identify and tag vehicles flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Keep lot organized for ease of access and traffic flow.
Seek to improve job performance through self‑assessment, skill development, training and goal setting.
Maintain regular and reliable attendance and punctuality.
Perform miscellaneous job‑related duties as assigned.
Qualifications
Minimum 2 years of continuous customer service or sales experience in retail, guest services, or administrative support.
Seasonal position; may work up to 180 days during the defined season.
Valid driver’s license with no more than 2 moving violations or at‑fault accidents within past 3 years; no more than 1 excessive speeding violation in the last 3 years.
No DUI/DWI convictions on driving record within past 5 years.
Authorized to work in the United States without need for sponsorship now or in the future.
At least 18 years old.
High School Diploma or GED required.
Equal Opportunity Employer. Veterans, persons with disabilities, and people of all backgrounds are encouraged to apply.
#J-18808-Ljbffr