Lead Service Technician
STYL Residential, Laguna Beach, CA, United States
STYL Residential is now hiring a Lead Service Technician to join our team in Laguna Beach at The Artisan Apartments.
About Us
STYL Residential is a vertically integrated, owner‑operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well‑served communities that we have fostered. Working at STYL is about putting the customer first to create communities that deliver the best value, product and experience. STYL offers opportunities for career advancement and professional development within a fast‑growing portfolio of properties that span across the country, from the East coast to the West. We set high standards and provide our team members with the tools to be successful and perform at their best. If you are a team player that is looking to learn and advance you can join us.
Job Summary
We are looking for a hardworking individual who is looking to advance their career in maintenance services with a fast‑growing company. The Lead Service Technician is responsible for the day‑to‑day maintenance operations at the property ranging from move‑in, move‑out apartment repairs and the overall upkeep to enhance the value of the community and maximize the living experience of our residents. This position involves fixing and troubleshooting equipment, completing unit turns, and assisting the community and your team in maintaining the highest standard of customer service.
Essential Job Functions
Schedule, monitor and perform preventative maintenance
Ensure that work order requests are delegated and completed promptly and professionally
Diagnose problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall and appliances
Maintain the premises of the building, office and grounds in clean and orderly condition
Complete move‑out inspections and add relevant damage charges to Final Account Statement
Manage make‑ready duties on vacant units
Ensure residential units have been turned in a timely and efficient manner
Provide excellent customer service to prospective and current residents
Promptly communicate with maintenance leadership concerning all maintenance issues at the property
Manage dumpster corrals, trash enclosures/compactors as needed or directed
Provide on‑call service when scheduled and perform emergency maintenance work when required
Assist the Supervisor with monitoring inventory of parts and supplies, enter purchase orders as required
Assist the Supervisor with scheduling and communicating with vendors and contractors
Use a mobile device to dispatch and complete service requests in a timely manner
Ensure adherence to the company’s safety and hazard communications programs, policies and procedures
Inspect buildings and grounds to ensure safety and cleanliness and alert the Maintenance Supervisor to items that need to be repaired
Participate in company‑provided training such as fair housing, safety, non‑discrimination, EPA, and harassment prevention
Perform other tasks or duties as directed and assigned
Education and Experience
3+ years of experience in maintenance service for residential communities, other building maintenance or related trade is required
Renovation experience is preferred
EPA certification Type I and II required
CPO certification required
Use of general maintenance equipment including but not limited to hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents
Who We Are Looking For
On‑call, after‑hour emergency service may be required with on‑call staff required to live within a minimum distance to the community for efficient response time
Reliable transportation and a valid driver's license
Excellent written and verbal communication skills
Must be highly motivated and able to work independently
Ability to use a smartphone to assign work orders and for on‑call requests
Ability to prioritize and multi‑task
Physical Requirements
Hands‑on repair and maintenance work constitutes the majority of time and duties
Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights exceeding 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit
What We Offer
We invest in our people because we believe in our people. We offer training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, and a clear path for career advancement with a portfolio that continues to grow nationwide. The compensation range for this position is $32-$34 hourly rate plus a monthly variable bonus.
Equal Employment Opportunity
Our company is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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About Us
STYL Residential is a vertically integrated, owner‑operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well‑served communities that we have fostered. Working at STYL is about putting the customer first to create communities that deliver the best value, product and experience. STYL offers opportunities for career advancement and professional development within a fast‑growing portfolio of properties that span across the country, from the East coast to the West. We set high standards and provide our team members with the tools to be successful and perform at their best. If you are a team player that is looking to learn and advance you can join us.
Job Summary
We are looking for a hardworking individual who is looking to advance their career in maintenance services with a fast‑growing company. The Lead Service Technician is responsible for the day‑to‑day maintenance operations at the property ranging from move‑in, move‑out apartment repairs and the overall upkeep to enhance the value of the community and maximize the living experience of our residents. This position involves fixing and troubleshooting equipment, completing unit turns, and assisting the community and your team in maintaining the highest standard of customer service.
Essential Job Functions
Schedule, monitor and perform preventative maintenance
Ensure that work order requests are delegated and completed promptly and professionally
Diagnose problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall and appliances
Maintain the premises of the building, office and grounds in clean and orderly condition
Complete move‑out inspections and add relevant damage charges to Final Account Statement
Manage make‑ready duties on vacant units
Ensure residential units have been turned in a timely and efficient manner
Provide excellent customer service to prospective and current residents
Promptly communicate with maintenance leadership concerning all maintenance issues at the property
Manage dumpster corrals, trash enclosures/compactors as needed or directed
Provide on‑call service when scheduled and perform emergency maintenance work when required
Assist the Supervisor with monitoring inventory of parts and supplies, enter purchase orders as required
Assist the Supervisor with scheduling and communicating with vendors and contractors
Use a mobile device to dispatch and complete service requests in a timely manner
Ensure adherence to the company’s safety and hazard communications programs, policies and procedures
Inspect buildings and grounds to ensure safety and cleanliness and alert the Maintenance Supervisor to items that need to be repaired
Participate in company‑provided training such as fair housing, safety, non‑discrimination, EPA, and harassment prevention
Perform other tasks or duties as directed and assigned
Education and Experience
3+ years of experience in maintenance service for residential communities, other building maintenance or related trade is required
Renovation experience is preferred
EPA certification Type I and II required
CPO certification required
Use of general maintenance equipment including but not limited to hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents
Who We Are Looking For
On‑call, after‑hour emergency service may be required with on‑call staff required to live within a minimum distance to the community for efficient response time
Reliable transportation and a valid driver's license
Excellent written and verbal communication skills
Must be highly motivated and able to work independently
Ability to use a smartphone to assign work orders and for on‑call requests
Ability to prioritize and multi‑task
Physical Requirements
Hands‑on repair and maintenance work constitutes the majority of time and duties
Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights exceeding 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit
What We Offer
We invest in our people because we believe in our people. We offer training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, and a clear path for career advancement with a portfolio that continues to grow nationwide. The compensation range for this position is $32-$34 hourly rate plus a monthly variable bonus.
Equal Employment Opportunity
Our company is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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