Ticket Operations and Analytics Intern Fall 2026
Worcester Railers HC, Worcester, MA, United States
Worcester Railers HC - Intern
Worcester, MA
The Worcester Railers HC of the ECHL is looking for a Ticket Operations and Analytics Intern for an unpaid/credit-only role in the Fall/Winter of the 2026-2027 Academic Year.
Candidates must be current college students
and must be able to dedicate 6 to 12 hours per week to the internship. Strong verbal skills are essential, as is the ability to work well in a dynamic, small-office environment. The successful candidate should be dependable, able to handle multiple tasks, and work long hours (evenings, weekends & holidays included).
Internship opportunities may include assisting with other departments in the organization such as: Marketing, Ticket Sales, Corporate Partnerships, Public/Community Relations, and Digital Media for the club.
Responsibilities
Attend the office located at 105 Commercial Street, Door 22 in Worcester.
Report to the Senior Manager of Business Strategy.
Work office hours during the week and may also gain experience in corporate fulfillment, digital media, public & community relations, ticket sales, marketing, and more.
Attend community events as needed.
Gain experience in Salesforce CRM & Ticketmaster Archtics operations, real-time data reporting and analytics, phone communication, and fulfillment of game day ticket sales experiences.
Desired Qualifications
Pursuit of a Sport Management, Marketing, or Business degree is preferred.
Computer proficiency in Microsoft Word and PowerPoint; strong proficiency in Excel is encouraged.
Ability to multi-task and handle a variety of projects.
Basic customer service skills.
Basic understanding of Tableau is encouraged.
Basic knowledge of ice hockey is encouraged but not required.
Requirements
Must receive college credit.
Available to work a minimum of 6+ hours per week, including nights and weekends.
Must have reliable transportation and live in Worcester or surrounding areas.
Must be able to receive credit towards major via class requirement or hours.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions
Do you live within 40 miles of Worcester, MA and have reliable transportation?
I am aware this is an for-credit/unpaid internship and I am able to receive credit through my school.
#J-18808-Ljbffr
Worcester, MA
The Worcester Railers HC of the ECHL is looking for a Ticket Operations and Analytics Intern for an unpaid/credit-only role in the Fall/Winter of the 2026-2027 Academic Year.
Candidates must be current college students
and must be able to dedicate 6 to 12 hours per week to the internship. Strong verbal skills are essential, as is the ability to work well in a dynamic, small-office environment. The successful candidate should be dependable, able to handle multiple tasks, and work long hours (evenings, weekends & holidays included).
Internship opportunities may include assisting with other departments in the organization such as: Marketing, Ticket Sales, Corporate Partnerships, Public/Community Relations, and Digital Media for the club.
Responsibilities
Attend the office located at 105 Commercial Street, Door 22 in Worcester.
Report to the Senior Manager of Business Strategy.
Work office hours during the week and may also gain experience in corporate fulfillment, digital media, public & community relations, ticket sales, marketing, and more.
Attend community events as needed.
Gain experience in Salesforce CRM & Ticketmaster Archtics operations, real-time data reporting and analytics, phone communication, and fulfillment of game day ticket sales experiences.
Desired Qualifications
Pursuit of a Sport Management, Marketing, or Business degree is preferred.
Computer proficiency in Microsoft Word and PowerPoint; strong proficiency in Excel is encouraged.
Ability to multi-task and handle a variety of projects.
Basic customer service skills.
Basic understanding of Tableau is encouraged.
Basic knowledge of ice hockey is encouraged but not required.
Requirements
Must receive college credit.
Available to work a minimum of 6+ hours per week, including nights and weekends.
Must have reliable transportation and live in Worcester or surrounding areas.
Must be able to receive credit towards major via class requirement or hours.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions
Do you live within 40 miles of Worcester, MA and have reliable transportation?
I am aware this is an for-credit/unpaid internship and I am able to receive credit through my school.
#J-18808-Ljbffr