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Office Assistant / Collections Specialist - Mobile Home Community

ParkLand Ventures, Inc. (MHP Manager LLC), Westland, MI, United States


Local multi-family property owner is seeking an exceptional person to join our team as a Full -Time Property Leasing Coordinator. We are looking for an energetic person with an outgoing attitude and strong organizational/communication skills who can balance great customer service with strong follow-through. Potential growth opportunity. $19/hour. This position is located in

Westland, MI .

What You'll Do

Greet residents and handle incoming calls

Post payments and manage resident accounts

Handle rent collections and follow-up

Assist with leases, move‑ins, and office tasks

Support marketing and lead tracking

What We're Looking For

Friendly but firm communicator

Comfortable discussing money and holding expectations

Highly organized, reliable, detail‑oriented, and disciplined

Prior office or collections experience preferred

Self‑motivated, proactive, and able to follow directions well

Computer skills, including Microsoft products

Bending, kneeling, stretching, squatting, walking, and lifting up to fifteen (15) pounds, and lifting over fifteen (15) pounds occasionally

Qualities/Attributes

Highly organized

Firm, but respectful in all forms of communication

High accountability and follow-through/follow-up

Comfortable with difficult conversations

Thick‑skinned, but compassionate and empathetic

Ability to remain calm in highly emotional or confrontational situations

Results‑driven. This position will be responsible for the entire collections program

Optimal Qualities/Attributes

Bi‑Lingual

Prior experience in a collections role in a residential or MH setting

Familiar with Michigan legal process and eviction process

Medical benefits available.

Pre‑employment drug test and background check required for all applicants.

Equal Opportunity Employer. We are an equal opportunity employer. Religion, age, gender, national origin, sexual orientation, race, color, or other statuses protected by applicable law do not affect hiring, promotion, development opportunities, pay, or benefits. We provide fair treatment of employees based on merit. The company complies with all applicable federal, state, and local labor laws.

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