RVP Consulting
HighRadius, New York, NY, United States
Overview
Job Summary
The Regional Vice President of Consulting role will lead a regional consulting segment by managing a high-performing team of Program Directors to deliver a portfolio of complex programs using the HighRadius "Speed to Value" methodology. You will cultivate trusted C-suite partnerships and resolve critical escalations while continuously refining service delivery frameworks to ensure client success. This pivotal role requires 50% travel to drive regional outcomes and foster a culture of excellence and accountability.
Your Day-to-Day
Lead a team of high-performing Program Directors to ensure they are building strong relationships at mid-management levels
Manage client relationships at the executive level (CIO/GBS leaders/CFO)
Ensure monthly steering committee meetings are executed with clients in collaboration with program directors
Collaborate with sales to proactively plan for growth, hiring, and contract reviews
Help program managers set up projects for success
Proactively manage churn by proactively identifying risks and helping Program Managers develop mitigation plans
Collaborate with Product Management on segment-specific solutions
Partner with client executives, global process owners, and internal stakeholders to align on expected value and means, and to measure it continuously
Be the people manager for Program Directors and Project Management Leads by providing onboarding support, regular check-ins, coaching, feedback, and guidance, and leading formal employee performance reviews
Help to build and improve training methodologies and the tools needed for Consulting success
Manage deliverables to achieve deadlines across multiple projects and clients
Travel on-site to teach the client how to use our SaaS system and facilitate testing (up to 50% travel)
What You Need To Be Successful
Bachelor’s degree required, Master’s degree preferred
15+ years of professional services in technology led consulting business
Experience in building and managing consulting best practices in a SaaS company
Proven track record of developing C-suite level relationships
Experience managing and developing high performing teams
Strong stakeholder management skills in win-win solutioning and negotiations
Strong presentation and facilitation skills with small and large groups
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Job Summary
The Regional Vice President of Consulting role will lead a regional consulting segment by managing a high-performing team of Program Directors to deliver a portfolio of complex programs using the HighRadius "Speed to Value" methodology. You will cultivate trusted C-suite partnerships and resolve critical escalations while continuously refining service delivery frameworks to ensure client success. This pivotal role requires 50% travel to drive regional outcomes and foster a culture of excellence and accountability.
Your Day-to-Day
Lead a team of high-performing Program Directors to ensure they are building strong relationships at mid-management levels
Manage client relationships at the executive level (CIO/GBS leaders/CFO)
Ensure monthly steering committee meetings are executed with clients in collaboration with program directors
Collaborate with sales to proactively plan for growth, hiring, and contract reviews
Help program managers set up projects for success
Proactively manage churn by proactively identifying risks and helping Program Managers develop mitigation plans
Collaborate with Product Management on segment-specific solutions
Partner with client executives, global process owners, and internal stakeholders to align on expected value and means, and to measure it continuously
Be the people manager for Program Directors and Project Management Leads by providing onboarding support, regular check-ins, coaching, feedback, and guidance, and leading formal employee performance reviews
Help to build and improve training methodologies and the tools needed for Consulting success
Manage deliverables to achieve deadlines across multiple projects and clients
Travel on-site to teach the client how to use our SaaS system and facilitate testing (up to 50% travel)
What You Need To Be Successful
Bachelor’s degree required, Master’s degree preferred
15+ years of professional services in technology led consulting business
Experience in building and managing consulting best practices in a SaaS company
Proven track record of developing C-suite level relationships
Experience managing and developing high performing teams
Strong stakeholder management skills in win-win solutioning and negotiations
Strong presentation and facilitation skills with small and large groups
#J-18808-Ljbffr