Analyst II, Implementation
FIS, Jacksonville, FL, United States
Type Of Hire
Experienced (relevant combo of work and education)
Position Type
Full time
Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know~ Are you FIS?
About The Team
We are currently looking to add to our team of Implementation-Conversion Analysts. As an Implementation-Conversion Analyst, you will be the face of FIS, working closely with our clients as they implement our solutions as we change the way the world banks. In this role you will be applying multi-discipline skills to managing multiple client onboarding or migration projects at the same time. This requires you to apply some project management skills, business analyst skills, and strong soft skills with multiple stakeholders within the client’s team and internally at FIS.
About The Role
You will examine project delivery requirements, configuration forms, digital experience integration specifications (including APIs), review operational needs, configure fraud prevention applications, and train our customers to deliver a successful project.
To be successful in this role, you will need to be adaptable, flexible, and willing to take initiative. We need individuals that will be problem solvers and drive creative solutions to meet the needs of our clients when answers to problems are not immediately clear.
Work Schedule
This is a full-time position with a required hybrid schedule in the location posted.
Note on Sponsorship
Current and/or future sponsorships are not available for this role.
What You Will Be Doing
Reviewing project intake documents, client requirements and planning for successful project execution
Verifying financial institution information like BIN data, branding logos/card art, application configuration specifics, privacy disclosures and more
Updating multiple FIS systems with required information
Configuring the financial institution’s application FIS systems
Partnering with external digital banking integrators to deliver a unified card fraud prevention experience
Updating internal tracking systems like ServiceNow and Planview
What You Will Need
Prior experience in banking, finance, fintech, operations
Experience in Microsoft Office Suite
Ability to manage multiple competing deliverables with differing delivery
Strong soft skills
The ability to translate client requirements to technical specifications, and then explain these requirements to internal stakeholders
Bonus If You Have
Payments networks, issuing, debit or credit card experience
Familiarity with ServiceNow ticketing system
Familiarity with card fraud mitigation, card switches, other back-end card systems like gateways/processors/acquirers
Planview experience for timekeeping and project management
What We Offer You
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
ADA Disclaimer
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Experienced (relevant combo of work and education)
Position Type
Full time
Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know~ Are you FIS?
About The Team
We are currently looking to add to our team of Implementation-Conversion Analysts. As an Implementation-Conversion Analyst, you will be the face of FIS, working closely with our clients as they implement our solutions as we change the way the world banks. In this role you will be applying multi-discipline skills to managing multiple client onboarding or migration projects at the same time. This requires you to apply some project management skills, business analyst skills, and strong soft skills with multiple stakeholders within the client’s team and internally at FIS.
About The Role
You will examine project delivery requirements, configuration forms, digital experience integration specifications (including APIs), review operational needs, configure fraud prevention applications, and train our customers to deliver a successful project.
To be successful in this role, you will need to be adaptable, flexible, and willing to take initiative. We need individuals that will be problem solvers and drive creative solutions to meet the needs of our clients when answers to problems are not immediately clear.
Work Schedule
This is a full-time position with a required hybrid schedule in the location posted.
Note on Sponsorship
Current and/or future sponsorships are not available for this role.
What You Will Be Doing
Reviewing project intake documents, client requirements and planning for successful project execution
Verifying financial institution information like BIN data, branding logos/card art, application configuration specifics, privacy disclosures and more
Updating multiple FIS systems with required information
Configuring the financial institution’s application FIS systems
Partnering with external digital banking integrators to deliver a unified card fraud prevention experience
Updating internal tracking systems like ServiceNow and Planview
What You Will Need
Prior experience in banking, finance, fintech, operations
Experience in Microsoft Office Suite
Ability to manage multiple competing deliverables with differing delivery
Strong soft skills
The ability to translate client requirements to technical specifications, and then explain these requirements to internal stakeholders
Bonus If You Have
Payments networks, issuing, debit or credit card experience
Familiarity with ServiceNow ticketing system
Familiarity with card fraud mitigation, card switches, other back-end card systems like gateways/processors/acquirers
Planview experience for timekeeping and project management
What We Offer You
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
ADA Disclaimer
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#J-18808-Ljbffr