Bilingual Youth Transportation Specialist
National Youth Advocate Program (NYAP), Naperville, IL, United States
Overview
Transportation Specialists for NYAP La Jornada Programs support driving children to and from appointments, court hearings, outings and visits, home pick-ups/drop-offs and performing transportation services including accompanying children during reunifications.
Responsibilities
Performs all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
Responsible for performing transportation services for children, including driving to and from appointments, court hearings, visits, program field trips and outings, home pick-ups/drop-offs and accompanying children during reunifications.
Transport children appropriate to their age and needs, including proper use of car seats for young children.
Provide program support as physical escorts, maintain supervision ratios, and supervise children during transportation.
Verify transfer checklists and reunification documents for accuracy and completeness.
Support travel logistics and coordination; verify routes and transportation arrangements; ensure children travel with current medications (if applicable), belongings, transfer documentation and meal arrangements.
Review and complete transfer manifest and communicate with transportation points of contact and other transportation contractors.
Ensure compliance with standard immigration court transport procedures for transporting children.
Maintain constant line-of-sight and sound supervision of each child during transport.
Complete a vehicle inspection report after each trip; create and maintain a manifest of children transported and account for each child at exit or entrance of the vehicle.
Must be able to travel out of state up to 40%-50% for reunification efforts.
Maintain a daily log of times, dates, destinations, transporters and length of transport.
Report vehicle needs and damage to maintenance and track vehicle issues for repair.
Collect and track safety checklist sheets and provide weekly reports.
Schedule will vary depending on transport need; flexibility to work nontraditional hours and weekends is required.
Other duties may be assigned.
Minimum Qualifications
High school diploma or GED.
Bilingual English/Spanish fluency is required.
Excellent time management and organization skills.
Excellent written and oral skills.
Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.
Other Skills
Excellent customer service and communication skills.
Sensitivity to cultural diversity.
Enthusiastic self-starter.
Works well independently and as a team member.
Ability to work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
Physical Demands
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds, bending, pulling, and carrying.
Ability to travel frequently and drive a vehicle while sitting for extended periods, with frequency varying based on program demands.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits
Paid time off: 33 days per year (11 holidays + 22 days PTO).
Healthcare benefits for you and your family.
Pet insurance with discounts and reimbursements.
Competitive salaries and benefits including a 401(k), Summer Hours Off (half-day Fridays and work anniversary trips).
Mileage reimbursement, phone allowance, student loan repayment assistance, CEUs and ongoing trainings/education.
We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Transportation Specialists for NYAP La Jornada Programs support driving children to and from appointments, court hearings, outings and visits, home pick-ups/drop-offs and performing transportation services including accompanying children during reunifications.
Responsibilities
Performs all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
Responsible for performing transportation services for children, including driving to and from appointments, court hearings, visits, program field trips and outings, home pick-ups/drop-offs and accompanying children during reunifications.
Transport children appropriate to their age and needs, including proper use of car seats for young children.
Provide program support as physical escorts, maintain supervision ratios, and supervise children during transportation.
Verify transfer checklists and reunification documents for accuracy and completeness.
Support travel logistics and coordination; verify routes and transportation arrangements; ensure children travel with current medications (if applicable), belongings, transfer documentation and meal arrangements.
Review and complete transfer manifest and communicate with transportation points of contact and other transportation contractors.
Ensure compliance with standard immigration court transport procedures for transporting children.
Maintain constant line-of-sight and sound supervision of each child during transport.
Complete a vehicle inspection report after each trip; create and maintain a manifest of children transported and account for each child at exit or entrance of the vehicle.
Must be able to travel out of state up to 40%-50% for reunification efforts.
Maintain a daily log of times, dates, destinations, transporters and length of transport.
Report vehicle needs and damage to maintenance and track vehicle issues for repair.
Collect and track safety checklist sheets and provide weekly reports.
Schedule will vary depending on transport need; flexibility to work nontraditional hours and weekends is required.
Other duties may be assigned.
Minimum Qualifications
High school diploma or GED.
Bilingual English/Spanish fluency is required.
Excellent time management and organization skills.
Excellent written and oral skills.
Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.
Other Skills
Excellent customer service and communication skills.
Sensitivity to cultural diversity.
Enthusiastic self-starter.
Works well independently and as a team member.
Ability to work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
Physical Demands
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds, bending, pulling, and carrying.
Ability to travel frequently and drive a vehicle while sitting for extended periods, with frequency varying based on program demands.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits
Paid time off: 33 days per year (11 holidays + 22 days PTO).
Healthcare benefits for you and your family.
Pet insurance with discounts and reimbursements.
Competitive salaries and benefits including a 401(k), Summer Hours Off (half-day Fridays and work anniversary trips).
Mileage reimbursement, phone allowance, student loan repayment assistance, CEUs and ongoing trainings/education.
We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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