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Logistics Supervisor

CTDI, Flower Mound, TX, United States


Overview
CTDI is a large‑scale engineering, repair, and logistics company that services the country’s largest wireless telecommunications providers, as well as the largest high‑speed Internet and cable providers. CTDI has over 11,000 full‑time U.S. employees in more than 60 world‑class U.S. operations and a global footprint of more than 20,000 employees worldwide.

Position Overview
The Logistics Supervisor oversees warehouse logistics operations, ensuring the efficient movement, storage, and distribution of goods, driving P&L results, and implementing strategies to improve productivity and cost‑effectiveness.

Shift
1st Shift: 7:00 AM – 3:30 PM, Monday – Friday.

Responsibilities

Supervise a team responsible for monitoring the movement of goods and maintaining appropriate inventory levels.

Assist in implementing warehousing, distribution, inventory management, or related strategies.

Generate, maintain, and analyze a variety of customer and internal reports, identifying trends and actionable items.

Ensure compliance with customer requirements for accuracy and processing times.

Provide training to employees on department procedures and processes.

Draft action plans to enhance efficiency and uphold quality standards.

Communicate effectively with management and customers to meet SLAs and resolve issues promptly.

Achieve or surpass daily Key Performance Indicators (KPIs) with accurate reporting.

Engage in employee relations initiatives, addressing concerns to maintain a positive work environment.

Assist in P&L forecasting and analysis, including labor planning and scheduling.

Operate and train others on Powered Industrial Truck (PIT) equipment.

Coordinate with various departments to optimize the supply chain.

Provide first‑level support for escalated issues during the shift.

Ensure compliance with health and safety regulations, company policies, and industry standards.

Perform all other duties as assigned based on the business the warehouse supports.

Required Skills and Experience

2+ years of prior leadership experience.

2+ years of prior logistics experience.

Experience using warehouse distribution equipment.

Basic understanding of business operations and strategies.

Competence in maintaining accurate and organized records.

Proficiency in strategic planning and analytical thinking.

Effective leadership and interpersonal skills.

Ability to manage a busy workload and meet deadlines consistently.

Problem‑solving and decision‑making skills.

Strong computer skills, especially Microsoft Office Excel for generating reports.

Preferred Skills and Experience

Experience in a high‑volume distribution, manufacturing, technical service, or forward logistics operation.

General knowledge of OSHA standards.

Ability to coordinate and resolve logistics‑related challenges of varying complexity.

Experience supervising temporary staff.

Experience with UKG and Kronos.

Educational Requirements

Associate’s degree preferred or equivalent work experience.

Physical Demands and Working Conditions

Warehouse environment.

Benefits

Health, Dental, and Vision insurance (prescription included).

401(k) retirement plan.

Life and disability insurance.

Employee assistance program.

Flexible spending account.

Tuition reimbursement.

Weekly pay on Thursdays.

Monthly incentive bonus.

Positive, team‑oriented, inclusive workplace.

Paid holidays, vacation, and sick/personal time.

Work Authorization

United States (required).

Must be 18 years of age.

DOT Medical Card Requirement
This offer of employment is contingent upon possessing a valid DOT Medical Card, or obtaining a compliant card within ten (10) days of hire.

Driver’s License Requirement
Must possess a valid, legally compliant driver’s license for the state in which the employee resides, or demonstrate the ability to obtain such a license.

Equal Opportunity Employer Statement
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

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