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Food Operations Manager 2- Catering & Events

Sodexo USA, Somerville, MA, United States


Job Description
Role Overview
Food Operations Manager 2 – Catering & Event Experience Leader
Sodexo Corporate Services | Mass General Brigham Headquarters – Somerville, MA
Sodexo Corporate Services is seeking a highly motivated and creative

Food Operations Manager 2

to lead the catering and event hospitality program at the prestigious

Mass General Brigham Headquarters

in Somerville, MA. This is an exciting opportunity for an energetic, client‑focused professional who brings both operational excellence and a passion for modern, trend‑forward catering experiences.

Why This Role Stands Out

A platform for creativity and innovation

A supportive team and strong partnership with culinary leadership

High visibility with clients and stakeholders

The chance to elevate the hospitality experience for a world‑class organization

Incentives
M-F 6am to 4pm with some evenings, very rare weekends

What You’ll Lead
As the Food Operations Manager 2, you will be the

primary catering manager

and the key driver of service excellence for meetings, events, and executive‑level hospitality. Your responsibilities include:

Overseeing all day‑to‑day catering operations, from planning to execution

Managing special events, including logistics, detailing, timelines, and customer communication

Serving as the main point of contact for clients—building relationships, understanding needs, and ensuring flawless service

Leading event set‑up and breakdown to ensure high operational standards and a professional presentation

Collaborating closely with the Executive Chef on menu creation, customization, and innovative culinary presentations

Managing ordering, inventory, and catering‑related administrative tasks

Bringing fresh, contemporary ideas to elevate the guest experience

Demonstrating strong knowledge of conference center catering and high‑volume event planning

Supervising a team of 2 catering attendants, plus temporary staff as needed

Benefits
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

What You Bring

A creative thinker who is passionate about delivering memorable, modern catering experiences

A polished communicator with strong client‑facing skills

Highly organized and detail‑oriented—able to manage multiple events and deadlines

Experienced in conference center catering or corporate event management

A natural leader who coaches, motivates, and builds a strong hospitality culture

Able to balance hands‑on operational work with planning and administrative responsibilities

Excited to collaborate with culinary leaders and bring forward new concepts and ideas

Qualifications & Requirements

Minimum Education Requirement – Associate's Degree or equivalent experience

Minimum Management Experience – 2 Years

Minimum Functional Experience – 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

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