Customer Experience Captain - Lead & Delight Customers

Macy's is seeking an At Your Service Captain in Florida to advocate for customers and enhance their in-store experience. This full-time role involves problem-solving, leading colleagues, and ensuring high customer satisfaction. You’ll provide feedback to improve processes and support promotional initiatives. A high school diploma or equivalent and 1–2 years of retail experience are preferred. Enjoy comprehensive benefits, including merchandise discounts, health coverage, and paid time off.
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