Operations Manager
Waffle House, Inc., Mount Juliet, TN, United States
Role Description
We are seeking a dedicated Operations Manager to oversee restaurant operations in Mount Juliet, TN. This full‑time, on‑site role involves managing staff, ensuring exceptional customer service, implementing operational policies, and maintaining a high standard of quality and efficiency in all areas of the restaurant. Key responsibilities include supervising daily operations, overseeing inventory and financial transactions, leading and mentoring teams, and ensuring compliance with food safety regulations. The Operations Manager will also play a key role in fostering strong relationships with customers and staff while driving sales and profitability.
Qualifications
Proven skills in team leadership, staff development, and operational management.
Proficiency in financial planning, budgeting, and managing operational costs.
Excellent problem‑solving and decision‑making abilities with strong interpersonal skills.
Experience ensuring compliance with health, safety, and food quality standards.
Strong organizational and multitasking capabilities in a fast‑paced environment.
Customer service and relationship‑building skills to enhance guest experiences.
High school diploma or equivalent; a degree in business or hospitality management is a plus.
Prior experience in restaurant management or hospitality highly preferred.
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We are seeking a dedicated Operations Manager to oversee restaurant operations in Mount Juliet, TN. This full‑time, on‑site role involves managing staff, ensuring exceptional customer service, implementing operational policies, and maintaining a high standard of quality and efficiency in all areas of the restaurant. Key responsibilities include supervising daily operations, overseeing inventory and financial transactions, leading and mentoring teams, and ensuring compliance with food safety regulations. The Operations Manager will also play a key role in fostering strong relationships with customers and staff while driving sales and profitability.
Qualifications
Proven skills in team leadership, staff development, and operational management.
Proficiency in financial planning, budgeting, and managing operational costs.
Excellent problem‑solving and decision‑making abilities with strong interpersonal skills.
Experience ensuring compliance with health, safety, and food quality standards.
Strong organizational and multitasking capabilities in a fast‑paced environment.
Customer service and relationship‑building skills to enhance guest experiences.
High school diploma or equivalent; a degree in business or hospitality management is a plus.
Prior experience in restaurant management or hospitality highly preferred.
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