Studio Manager
Waxing The City, Seattle, WA, United States
Overview
Studio Manager (Salon) – Waxing the City, Seattle, WA (Ballard) 1545 NW Market St. Full-Time | Hourly, Non-Exempt (Overtime Eligible). Compensation: $30–$34/hour base pay, plus tips, commission, and performance bonus. On-target total earnings: $75,000–$95,000+ annually (including tips, commission, and bonus).
Waxing the City delivers top-quality waxing services in a clean, professional, and welcoming environment. Our Ballard studio has been serving a loyal client base for nearly 10 years, with a strong team culture built around consistency, client care, and performance. We’re looking for an experienced Studio Manager to lead this established location into its next phase of growth.
Responsibilities
Studio Operations & Standards – Ensure the studio runs smoothly day-to-day; maintain high standards for cleanliness, organization, and client experience; manage inventory and supplies.
Team Leadership & Daily Execution – Lead daily check-ins and reinforce expectations with the team; provide real-time coaching and feedback on the floor; support performance reviews and hiring in partnership with ownership; foster a culture of accountability, professionalism, and consistency.
Client Experience & Issue Resolution – Address client concerns quickly and professionally; ensure service recovery is handled effectively; maintain a strong, consistent client experience.
Administrative & Reporting – Oversee daily closeouts and operational reporting; monitor membership and service activity reports; ensure accuracy and follow-through on key operational tasks.
On the Floor (≈50%) – Support services and front desk during peak hours; deliver exceptional client experience and set service standards; reinforce rebooking, loyalty program sales, and retail through client interaction.
Additional Responsibilities (Structured & Limited Scope) – Social Media Oversight (Not Content Creation): provide guidance and feedback on content created by the team; ensure alignment with in-studio promotions and client experience; collaborate with team members responsible for content execution.
Community & Local Outreach (Light Focus): support local relationship-building with nearby businesses; participate in occasional outreach or partnership efforts; focus on a small number of consistent, high-quality connections.
What We’re Looking For
Active Washington State Esthetician or Cosmetology license required
2+ years leadership experience in a salon, spa, or service-based business
Proven ability to drive team performance and accountability
Comfortable working on the floor while leading a team
Organized, consistent, and results-oriented
Why This Role Stands Out
Top-tier earning potential for a working manager in Seattle
Strong base pay plus consistent additional earnings from floor time
Bonus structure rewards performance and improvement—not just maintaining volume
Established, high-performing location with a loyal client base
401(k) match (4% on first 5%)
Clear expectations and well-defined scope
Opportunity to grow within a nationally recognized brand
Benefits
2 weeks paid vacation
7 paid holidays (provided for this full-time management role)
401(k) with company match (4% on first 5%)
40% retail discount
Free waxing services + discounts for friends and family
Free parking in Ballard
Work Schedule Expectations
This role is designed around approximately 40 hours per week, with flexibility to adjust scheduling based on business needs. Managers are expected to:
Adjust schedules to support peak business periods
Balance floor and administrative responsibilities
Manage time proactively to avoid unnecessary overtime
Accurately record all hours worked in accordance with company policy
Qu alifications & Requirements
Active Washington State Esthetician or Cosmetology license required
2+ years leadership experience in a salon, spa, or service-based business
Proven ability to drive team performance and accountability
Comfortable working on the floor while leading a team
Organized, consistent, and results-oriented
How to Apply
Apply here: Apply link is provided in the original posting. Waxing the City is an equal opportunity employer and values diversity in the workplace.
Job Details
Job Type: Full-time
Pay: $75,000.00 - $95,000.00 per year
Benefits: 401(k), 401(k) matching, Employee discount, Flexible schedule, Paid time off
Experience: salon management: 2 years (Required)
License/Certification: Esthetician License (Required)
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Studio Manager (Salon) – Waxing the City, Seattle, WA (Ballard) 1545 NW Market St. Full-Time | Hourly, Non-Exempt (Overtime Eligible). Compensation: $30–$34/hour base pay, plus tips, commission, and performance bonus. On-target total earnings: $75,000–$95,000+ annually (including tips, commission, and bonus).
Waxing the City delivers top-quality waxing services in a clean, professional, and welcoming environment. Our Ballard studio has been serving a loyal client base for nearly 10 years, with a strong team culture built around consistency, client care, and performance. We’re looking for an experienced Studio Manager to lead this established location into its next phase of growth.
Responsibilities
Studio Operations & Standards – Ensure the studio runs smoothly day-to-day; maintain high standards for cleanliness, organization, and client experience; manage inventory and supplies.
Team Leadership & Daily Execution – Lead daily check-ins and reinforce expectations with the team; provide real-time coaching and feedback on the floor; support performance reviews and hiring in partnership with ownership; foster a culture of accountability, professionalism, and consistency.
Client Experience & Issue Resolution – Address client concerns quickly and professionally; ensure service recovery is handled effectively; maintain a strong, consistent client experience.
Administrative & Reporting – Oversee daily closeouts and operational reporting; monitor membership and service activity reports; ensure accuracy and follow-through on key operational tasks.
On the Floor (≈50%) – Support services and front desk during peak hours; deliver exceptional client experience and set service standards; reinforce rebooking, loyalty program sales, and retail through client interaction.
Additional Responsibilities (Structured & Limited Scope) – Social Media Oversight (Not Content Creation): provide guidance and feedback on content created by the team; ensure alignment with in-studio promotions and client experience; collaborate with team members responsible for content execution.
Community & Local Outreach (Light Focus): support local relationship-building with nearby businesses; participate in occasional outreach or partnership efforts; focus on a small number of consistent, high-quality connections.
What We’re Looking For
Active Washington State Esthetician or Cosmetology license required
2+ years leadership experience in a salon, spa, or service-based business
Proven ability to drive team performance and accountability
Comfortable working on the floor while leading a team
Organized, consistent, and results-oriented
Why This Role Stands Out
Top-tier earning potential for a working manager in Seattle
Strong base pay plus consistent additional earnings from floor time
Bonus structure rewards performance and improvement—not just maintaining volume
Established, high-performing location with a loyal client base
401(k) match (4% on first 5%)
Clear expectations and well-defined scope
Opportunity to grow within a nationally recognized brand
Benefits
2 weeks paid vacation
7 paid holidays (provided for this full-time management role)
401(k) with company match (4% on first 5%)
40% retail discount
Free waxing services + discounts for friends and family
Free parking in Ballard
Work Schedule Expectations
This role is designed around approximately 40 hours per week, with flexibility to adjust scheduling based on business needs. Managers are expected to:
Adjust schedules to support peak business periods
Balance floor and administrative responsibilities
Manage time proactively to avoid unnecessary overtime
Accurately record all hours worked in accordance with company policy
Qu alifications & Requirements
Active Washington State Esthetician or Cosmetology license required
2+ years leadership experience in a salon, spa, or service-based business
Proven ability to drive team performance and accountability
Comfortable working on the floor while leading a team
Organized, consistent, and results-oriented
How to Apply
Apply here: Apply link is provided in the original posting. Waxing the City is an equal opportunity employer and values diversity in the workplace.
Job Details
Job Type: Full-time
Pay: $75,000.00 - $95,000.00 per year
Benefits: 401(k), 401(k) matching, Employee discount, Flexible schedule, Paid time off
Experience: salon management: 2 years (Required)
License/Certification: Esthetician License (Required)
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