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Operations Manager CrossBorder Mexico

Circle Logistics, Fort Wayne, IN, United States


Job Description

Ready to Own the Strategy Behind the Border?
At Circle Logistics, this is not just a role—it is a leadership seat with direct impact on how we scale our international footprint. As

Operations Manager: Cross‑Border Mexico , you will define and execute the strategy that ensures we dominate the lanes between the U.S. and Mexico.

If you understand the intricacies of cross‑border freight, have a battle‑tested network, and know how to lead high‑performing teams through the complexities of international trade, this is where you take control.

The "Must‑Haves" (Non‑Negotiable)
Network
You must bring a strong, active carrier following in Mexico and deep‑rooted Mexico customer contacts. This role requires a leader who is already connected to the pulse of the Mexican market.

Relocation Requirement
This position is based in Fort Wayne, Indiana. Relocation is required for candidates not currently local.

What You’ll Own:
Cross‑Border Strategy & Network Development

Build and execute a premier Mexico procurement strategy.

Leverage your existing rolodex to develop a high‑performing core and contract carrier network south of the border.

Strategic Sales & Customer Growth

Identify and close new cross‑border opportunities through expert‑level research and discovery.

Support scalable solutions for large, complex enterprise accounts.

Leadership & Team Development

Lead and scale a dedicated Business Unit (POD) of high‑performing account managers.

Drive a culture of accountability, grit, and a partnership‑first mindset.

Market Intelligence & Performance

Monitor market trends, currency fluctuations, and seasonality to adjust procurement strategy proactively.

Track carrier KPIs (service, cost, reliability) to ensure our "No Fail" promise survives the crossing.

International Compliance & Operations

Manage the day‑to‑day requirements of your shipments, ensuring timely pick‑up and delivery.

Resolve complex transportation problems with urgency, professionalism, and bilingual finesse.

What You’ll Deliver:

Scalable, Reliable Capacity: A bulletproof network across all key Mexican markets.

Aggressive Growth: Increased revenue and stronger partnerships through your existing contacts.

High‑Performing Partnerships: Consistency and accountability from Monterrey to Michigan.

Executive Impact: Data‑driven insights that influence the trajectory of our $500M+ organization.

Build the Network That Bridges the Border
If you’re ready to move from managing freight to owning the entire Mexico strategy—this is your next step.

Apply today and lead how Circle Logistics secures, scales, and wins in the international market.

Qualifications

7+ years of freight brokerage experience, with a heavy focus on Mexico Cross‑Border operations.

3+ years of leadership experience managing and developing teams.

Proven success: A track record of building and scaling carrier networks and contract capacity.

Bilingual Edge: Fluency in English and Spanish is essential.

The Tech: Proficient in Google Workspace, TMS/CRM systems, and advanced Excel (VLOOKUPs, Pivot Tables).

The Grind: Willingness to travel to Mexico and a "lead from the front" work ethic.

All your information will be kept confidential according to EEO guidelines.

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