Manager of Substance Use Prevention and Recovery (SUPR) Program
Ada S. McKinley Community Services, Inc, Chicago, IL, United States
Role: Manager of Substance Use Prevention and Recovery (SUPR) Program
Reporting Relationship
Reports To: BHCS Director of Behavioral Health and Clinical Services
Position Summary
Reports to the Director of Behavioral Health and Clinical Services. Oversees clinical quality, operations, and staff performance for the SUPR program to ensure services meet DBHR, Medicaid, and agency standards.
Key Responsibilities
Provide clinical and administrative supervision to SUPR staff and document supervision.
Ensure services align with informed consent, client rights, confidentiality, and ethical standards.
Monitor documentation quality and timeliness; ensure compliance with DBHR/Medicaid requirements.
Review staff notes, timesheets, and required documentation for billing and payroll.
Support onboarding, training, and ongoing staff development.
Monitor staffing coverage and address scheduling gaps.
Serve as a clinical resource for complex cases and risk concerns.
Collaborate with internal teams and external partners as needed.
Participate in program management and quality improvement activities.
Assist with development and implementation of program procedures.
Monitor program data, documentation trends, and service activity to support audit readiness and billing accuracy.
Participate in internal and external audits and support corrective action when issues are identified.
Review program activity to identify risks related to compliance, billing, or revenue.
Collaborate with leadership on productivity expectations and program performance metrics.
Align program operations to agency mission and vision.
Ensure program operation design prioritizes community access and optimal revenue, billing, and utilization.
Apply best practices, industry leading standards, and creative solutions to program management.
Minimum Qualifications
Master’s degree in behavioral health field.
CADC required; LCPC, LCSW, LMFT recommended.
Minimum 3-5 years of direct substance use treatment experience and 2-3 years of formal supervisory or program leadership experience (clinical supervision, documentation review, audit readiness, productivity oversight, or program operations).
Knowledge of DBHR, Medicaid documentation, and compliance standards.
Strong organization, communication, and leadership skills.
Valid driver’s license and ability to travel.
Compensation
$75k-85k annually
Paid vacation
Paid Sick Time
12 Paid Holidays
Medical
Vision
403(b) Plan
Life Insurance
Long-term & short-term disability
Employee assistance program (EAP)
Family medical leave
Benefits
Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer.
Skills, Knowledge, and Abilities
Strong communication and interpersonal skills, with the ability to build rapport with diverse clients.
Excellent organizational skills and attention to detail.
Demonstrate the experiences, beliefs, attitudes and awareness that indicate cultural sensitivity to the client population served, mission values of the agency, and principles of child and family centered behavioral health services.
Ability to successfully function within a multi-disciplinary team format and be relied upon to successfully work independently and maintain performance consistent with agency policies, procedures, and standards of performance.
Must have the ability to empower individuals and promote healing and maintenance of life skills to improve and maintain functioning that leads to client independent self-advocacy.
Mental/Physical Demands
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Environmental Conditions
The noise level in the work environment is usually moderate; work is performed in either an office or classroom environment.
Documentation and Accommodation Statement
This description documents the general contents and requirements of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education
Required: Masters or better in Psychology or related field.
Experience
Required: 3 years: 2-3 years of formal supervisory or program leadership experience (clinical supervision, documentation review, audit readiness, productivity oversight, or program operations). 5 years: Minimum 3-5 years of direct substance use treatment experience.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Reporting Relationship
Reports To: BHCS Director of Behavioral Health and Clinical Services
Position Summary
Reports to the Director of Behavioral Health and Clinical Services. Oversees clinical quality, operations, and staff performance for the SUPR program to ensure services meet DBHR, Medicaid, and agency standards.
Key Responsibilities
Provide clinical and administrative supervision to SUPR staff and document supervision.
Ensure services align with informed consent, client rights, confidentiality, and ethical standards.
Monitor documentation quality and timeliness; ensure compliance with DBHR/Medicaid requirements.
Review staff notes, timesheets, and required documentation for billing and payroll.
Support onboarding, training, and ongoing staff development.
Monitor staffing coverage and address scheduling gaps.
Serve as a clinical resource for complex cases and risk concerns.
Collaborate with internal teams and external partners as needed.
Participate in program management and quality improvement activities.
Assist with development and implementation of program procedures.
Monitor program data, documentation trends, and service activity to support audit readiness and billing accuracy.
Participate in internal and external audits and support corrective action when issues are identified.
Review program activity to identify risks related to compliance, billing, or revenue.
Collaborate with leadership on productivity expectations and program performance metrics.
Align program operations to agency mission and vision.
Ensure program operation design prioritizes community access and optimal revenue, billing, and utilization.
Apply best practices, industry leading standards, and creative solutions to program management.
Minimum Qualifications
Master’s degree in behavioral health field.
CADC required; LCPC, LCSW, LMFT recommended.
Minimum 3-5 years of direct substance use treatment experience and 2-3 years of formal supervisory or program leadership experience (clinical supervision, documentation review, audit readiness, productivity oversight, or program operations).
Knowledge of DBHR, Medicaid documentation, and compliance standards.
Strong organization, communication, and leadership skills.
Valid driver’s license and ability to travel.
Compensation
$75k-85k annually
Paid vacation
Paid Sick Time
12 Paid Holidays
Medical
Vision
403(b) Plan
Life Insurance
Long-term & short-term disability
Employee assistance program (EAP)
Family medical leave
Benefits
Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer.
Skills, Knowledge, and Abilities
Strong communication and interpersonal skills, with the ability to build rapport with diverse clients.
Excellent organizational skills and attention to detail.
Demonstrate the experiences, beliefs, attitudes and awareness that indicate cultural sensitivity to the client population served, mission values of the agency, and principles of child and family centered behavioral health services.
Ability to successfully function within a multi-disciplinary team format and be relied upon to successfully work independently and maintain performance consistent with agency policies, procedures, and standards of performance.
Must have the ability to empower individuals and promote healing and maintenance of life skills to improve and maintain functioning that leads to client independent self-advocacy.
Mental/Physical Demands
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Environmental Conditions
The noise level in the work environment is usually moderate; work is performed in either an office or classroom environment.
Documentation and Accommodation Statement
This description documents the general contents and requirements of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education
Required: Masters or better in Psychology or related field.
Experience
Required: 3 years: 2-3 years of formal supervisory or program leadership experience (clinical supervision, documentation review, audit readiness, productivity oversight, or program operations). 5 years: Minimum 3-5 years of direct substance use treatment experience.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr