Parking Supervisor
Legends Global, Ontario Center, NY, United States
Position Title:
Parking Supervisor
Department:
Parking/Security
Reports To:
Director of Security / Sr. Parking Manager
Classification:
Part‑time / On‑Call / Event based
Compensation:
$21.00 per hour
Position Summary
Responsible for overseeing the safety and security of Toyota‑Arena, Ontario Convention Centers (OCC), and ONT Field patrons, employees, and assets. The Parking Supervisor will assist guests of facilities with directions, information, and guidance in a friendly, helpful and efficient manner while fulfilling the specific event requirements as determined by the Parking Manager, Sr. Parking Manager, and the Director of Security.
Essential Functions
Greet and welcome guests in a friendly and courteous manner.
Train employees; plan, assign, and direct work; address complaints and resolve problems.
Answer questions regarding parking procedures and lot regulations.
Investigate incidents and prepare accurate, detailed incident reports for both daily operations and event‑related situations.
Maintain daily logs of parking activity, including occupancy and incidents.
Supervise staff assigned to shift and ensure employees receive scheduled breaks and/or meal breaks.
Conduct shift briefings with staff and provide necessary information.
Review department checklist and account for all equipment.
Notify manager of necessary employee counseling.
Interact with the public and all levels of management and fellow employees.
Monitor employee compliance with facility rules, regulation policies, procedures, and safety requirements.
Set up and dismantle before and after each event.
Perform other job‑related duties as required.
Qualifications
Supervised teams of 10–30 employees.
Previous supervisory or leadership experience is highly preferred.
Diplomatic handling of the public and fellow employees.
Knowledge of traffic control and organization.
Radio skills.
Ability to greet guests professionally and remain calm under pressure.
Ability to stand for prolonged periods of time.
Strong customer service, organization, written, verbal, and interpersonal skills.
Ability to work with minimal supervision.
Ability to work irregular hours, including nights, weekends, and holidays.
Professional presentation, appearance, and work ethic.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours; may be scheduled to work until 12:00 am or later.
Physical and Environmental Requirements
Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending, and lifting at least 30 lbs. Walking for long distances for more than 50% of the workday. This position may require work inside or outside of the building, as needed by events. Employees must be able to pass a background check and use precautions & follow safety guidelines.
Equal Opportunity Statement
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909) 937‑3013 for further assistance.
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Parking Supervisor
Department:
Parking/Security
Reports To:
Director of Security / Sr. Parking Manager
Classification:
Part‑time / On‑Call / Event based
Compensation:
$21.00 per hour
Position Summary
Responsible for overseeing the safety and security of Toyota‑Arena, Ontario Convention Centers (OCC), and ONT Field patrons, employees, and assets. The Parking Supervisor will assist guests of facilities with directions, information, and guidance in a friendly, helpful and efficient manner while fulfilling the specific event requirements as determined by the Parking Manager, Sr. Parking Manager, and the Director of Security.
Essential Functions
Greet and welcome guests in a friendly and courteous manner.
Train employees; plan, assign, and direct work; address complaints and resolve problems.
Answer questions regarding parking procedures and lot regulations.
Investigate incidents and prepare accurate, detailed incident reports for both daily operations and event‑related situations.
Maintain daily logs of parking activity, including occupancy and incidents.
Supervise staff assigned to shift and ensure employees receive scheduled breaks and/or meal breaks.
Conduct shift briefings with staff and provide necessary information.
Review department checklist and account for all equipment.
Notify manager of necessary employee counseling.
Interact with the public and all levels of management and fellow employees.
Monitor employee compliance with facility rules, regulation policies, procedures, and safety requirements.
Set up and dismantle before and after each event.
Perform other job‑related duties as required.
Qualifications
Supervised teams of 10–30 employees.
Previous supervisory or leadership experience is highly preferred.
Diplomatic handling of the public and fellow employees.
Knowledge of traffic control and organization.
Radio skills.
Ability to greet guests professionally and remain calm under pressure.
Ability to stand for prolonged periods of time.
Strong customer service, organization, written, verbal, and interpersonal skills.
Ability to work with minimal supervision.
Ability to work irregular hours, including nights, weekends, and holidays.
Professional presentation, appearance, and work ethic.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours; may be scheduled to work until 12:00 am or later.
Physical and Environmental Requirements
Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending, and lifting at least 30 lbs. Walking for long distances for more than 50% of the workday. This position may require work inside or outside of the building, as needed by events. Employees must be able to pass a background check and use precautions & follow safety guidelines.
Equal Opportunity Statement
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909) 937‑3013 for further assistance.
#J-18808-Ljbffr