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In-Home Inventory Specialist (Marin)

Casa, San Rafael, CA, United States


About Casa
We believe owning a home should feel as special as the moments that take place within them. If our mission inspires you, we'd love to hear from you.

About The Role
As an In-Home Onboarding Specialist, you’ll play a foundational role in onboarding new members — capturing the details of their home so Casa can take it from there. Your professionalism, presence, and attention to detail will directly shape the member’s first impression.

You’ll be the friendly, polished face of Casa during onboarding visits. Together with a teammate, you’ll visit member homes to inventory appliances, lighting, safety systems, paint, and more — creating a complete digital profile of the home.

This role blends hospitality, logistics, and light fieldwork. You’ll use our specialized app and equipment to document everything cleanly and accurately, ensuring the home is ready for ongoing service.

This is a mobile, field‑based role. You must be comfortable entering private spaces, interacting with high‑end clients, and operating responsibly and discreetly inside their homes.

Key Responsibilities

Conduct detailed, room‑by‑room inventories of residential homes

Photograph appliances, electronics, lighting fixtures, and other home assets

Use a camera to create 3D scans and floorplans (training provided)

Use a paint scanner to log exact wall colors and finishes

Log utility locations, fire safety devices, and other essential home infrastructure

Speak with homeowners to gather context, vendors, and preferences

Represent Casa with professionalism, courtesy, and discretion at all times

Handle equipment carefully and document all work accurately in our app

Required Qualifications

At least 2 years of experience in one or more of the following: home services, concierge, logistics, facilities, high‑end customer service, or related fields

Excellent communication and interpersonal skills

Detail‑oriented, organized, and able to follow structured workflows

Comfortable working in others’ homes with professionalism and discretion

Ability to lift and carry equipment, move through multi‑level homes, and perform hands‑on tasks

Must have a reliable personal vehicle, valid driver’s license, and proof of insurance

Tech‑savvy: comfortable using apps, iPad, smartphone camera, Bluetooth‑connected tools

Clear background check required

Preferred Qualifications

Experience in property management, real estate, home inventory, in‑home services, or inspection/insurance assessments

Hospitality or white‑glove service background

Compensation & Perks

$30/hour starting rate

Flexible weekday/weekend scheduling (20–40 hours/week depending on availability)

Professional equipment, training, and app access provided

Opportunities to grow with a fast‑moving startup

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